Jack Hayward
Cottesloe
Summary
I am a trustworthy, reliable, loyal, curious individual, seeking a position/internship whilst I complete my Bachelor of Commerce at UWA. I’m always actively seeking new opportunities to develop my skills and experience further in the work environment. I want to apply myself in new positions and areas which can further enhance my understanding of what is required in any business environment. As my referees can attest to, I go above and beyond in customer service and efficiency for any task I am given.
Overview
4
4
years of professional experience
1
1
Certification
Work History
BARTENDER/PROFESSIONAL MIXOLOGIST, SUPERVISOR
COTTESLOE BEACH HOTEL (PRENDIVILLE GROUP)
04.2021 - Current
- Referee: Vasilios (Vik) Raspoptsis - 0405 155 660
- My occupation at CBH began as a glassie/runner on weekends, and through hard work and tenacity, I was promoted quickly throughout my time, now working as a senior staff member as a supervisor
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- My excellent time management skills allow me to work upwards of 40-50 hours a week, whilst juggling my full-time studies
- Efficiently Managed functions in range of birthdays, weddings, corporate events, catering up to 200 people
- As they are held for special occasions, my strong leadership, timing, focus and service must be always impeccable
- I am also trained in advanced mixology and cocktail making which adds another subsidiary of skills to match the bar’s demands at any given time
- I love the collaboration and team comradery in this role as sometimes during peak times customers can challenge us so good teamwork is imperative.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Personnel/Staff training on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Developed new signature cocktails to support bar marketing brand and increase profits.
CASUAL RETAIL MEMBER
CAPE TO CAIRO
09.2020 - 09.2021
- Casual, cape to cairo (referee – Andrew NeiLson; 0424 140 833)
- Based at a South African food store, duties included Braaiing (cooking), preparing Boerewors for customers in the morning, cutting and refilling biltong and re stocking shelves in the store
- Collaborated with team members to maintain a clean, organized store environment.
- Assisted with unpacking shipping containers of food and other goods to be placed in the warehouse, a responsibility which requires maximum effort and cooperation to ensure operations are kept efficient and smoothly within the store.
- Maintained productive, efficient approach to all tasks.
FIELD HOCKEY COACH
SCOTCH COLLEGE
03.2021 - 08.2021
- Requested back to my old school to coach hockey at middle school level.
- Coaching role for the Year 7C team, and it gave me the opportunity to teach the game that I love to my old school.
- It taught me the fundamentals of a junior leadership role and I even managed to roll out a training program which focused on improving their fitness and skill level over a 6-month period.
- Developing their skills quickly in a timely manner to which they could practice with enough time and still enjoy playing competitively
- Trained and supervised athletes in proper use of equipment for safety and maximum results.
- Developed effective and engaging coaching sessions to improve performance.
- Offered constructive feedback to the kids to help reach their personal goals.
- Enhanced team performance by implementing strategic training sessions and developing individualized player growth plans.
CASUAL LABOURER
HIRE SOCIETY
12.2019 - 02.2021
- Referee - Deb pitter; (0417 964 946)
- First job was at Hire Society, diverse position over an 8-to-10-hour shift basis
- Worked in the washroom and deep cleaning which saw me cleaning hundreds of glasses, cutlery, and furniture every shift
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Delivery driver/runner, completed set up of this furniture to multiple locations in the Metropolitan and Greater Perth region for functions and events
- Intensive as it required a lot of physical effort and labour
- Maintained and organized clean work areas at all times on job sites.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Education
Bachelor of Commerce - Finance, Marketing
St Georges College, UWA Residential College
Perth, WA06.2024
Bachelor of Commerce - Finance, Marketing
University of Western Australia
Perth, WA06.2024
High School Diploma -
Scotch College
Swanbourne, WA11.2020
Skills
- High Volume Customer Experience Management
- Performance Improvement
- Personnel Management
- Efficient in goals achieved within expected time-frame
- Complaint resolution
- Time management abilities
- Adaptability and Flexibility
- Problem-solving abilities
Certification
- Licensed Responsible Service of Alcohol Certificate
- Basic First Aid Certificate
- Certification in Barista Making
- COVID 19 Hygiene Tourism and Hospitality Certificate
- Working with Children Clearance.
Hobbies
- Hockey (YMCA and Westside Wolves) 2013 – 2022
- Professional motorsport
- University social sport
- Group Travelling
- Weightlifting
- Social Basketball
Timeline
BARTENDER/PROFESSIONAL MIXOLOGIST, SUPERVISOR
COTTESLOE BEACH HOTEL (PRENDIVILLE GROUP)
04.2021 - Current
FIELD HOCKEY COACH
SCOTCH COLLEGE
03.2021 - 08.2021
CASUAL RETAIL MEMBER
CAPE TO CAIRO
09.2020 - 09.2021
CASUAL LABOURER
HIRE SOCIETY
12.2019 - 02.2021
Bachelor of Commerce - Finance, Marketing
St Georges College, UWA Residential College
Bachelor of Commerce - Finance, Marketing
University of Western Australia
High School Diploma -
Scotch College
- Licensed Responsible Service of Alcohol Certificate
- Basic First Aid Certificate
- Certification in Barista Making
- COVID 19 Hygiene Tourism and Hospitality Certificate
- Working with Children Clearance.
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