Jack Meehan
Canberra,ACT
Summary
I am a hardworking University Student seeking employment, bringing forth a motivated attitude and a variety of powerful skills. I am organized, detail-oriented, and well-versed in handling customer inquiries, transactions, and administrative duties. I excel in exceptional communication, customer service, and public speaking, and I am a fast learner who quickly adapts to new challenges. Additionally, I possess effective time management skills, ensuring tasks are prioritized and completed efficiently.
Overview
5
5
years of professional experience
Work History
Tour Guide
Department of Parliamentary Services
10.2023 - Current
- Conducted guided tours for groups of up to 50 people, providing detailed information about the history and workings of the institution
- Delivered engaging and comprehensive tours to high-profile visitors in the community
- Promptly and accurately providing face-to-face customer service engagement
- Regularly learning and absorbing new information about Parliament House
Services Attendant
Scentre Group (Westfield)
10.2021 - 10.2023
- Promptly and accurately provided face-to-face customer service engagement
- Managed and reconciled daily transactions, ensuring the timely and accurate resolution of discrepancies
- Assisted in retailer communications, serving as a key point of contact
- Coordinating administrative work to ensure smooth operational workflow
Brand Experience Assistant (Temporary)
Scentre Group (Westfield)
08.2022 - 01.2023
- Posted daily on multiple forms of online media, to engage with the audience and maintain an active online presence
- Planned and executed promotional campaigns, to drive brand awareness and increase customer traffic
- Liaised with suppliers for promotional campaigns, coordinating logistics to ensure successful collaborations
- Regularly communicated with retailers to provide updates and gather feedback
Electorate Officer
Parliament of Victoria - Vicki Ward MP for Eltham
09.2019 - 01.2023
- Complied and created databases, ensuring accuracy and easy access for organisational needs
- Resolved constituent queries through various means, providing timely and effective support
- Wrote letters of support, thanks, and congratulations, maintaining the correct tone to foster and strengthen relationships
- Assisted in photo-ops, ensuring the smooth execution to highlight key events within the community
- Coordinating administrative work to ensure smooth operational workflow
Senior Resident
UniLodge @ ANU - Davey Lodge
01.2022 - 12.2022
- Built and maintained strong relationships with residents, ensuring a positive and supportive community environment
- Attended to after-hours inquiries, efficiently resolving issues to enhance resident satisfaction
- Managed crowds effectively during events, ensuring the safe and smooth flow of activities
- Planned and executed events, coordinating resources to ensure successful and engaging experiences
Education
Bachelor of Public Policy And Bachelor of Commerce -
Australian National University
Canberra, ACT2025
Victorian Certificate of Education -
Marcellin College
Bulleen, VIC2020
Skills
- Exceptional Communication
- Customer Service
- Public Speaking
- Fast Learner
- Adaptable
- Effective Time Management
References
David Richardson - Department of Parliamentary Services
- David.Richardson@aph.gov.au
- 02 6277 2639
Adele Alm - Vicki Ward MP for Eltham
- adeleleealm@gmail.com
- 0438 133 216
Vicki Ward MP - Vicki Ward MP for Eltham
- Available on Request
Timeline
Tour Guide
Department of Parliamentary Services
10.2023 - Current
Brand Experience Assistant (Temporary)
Scentre Group (Westfield)
08.2022 - 01.2023
Senior Resident
UniLodge @ ANU - Davey Lodge
01.2022 - 12.2022
Services Attendant
Scentre Group (Westfield)
10.2021 - 10.2023
Electorate Officer
Parliament of Victoria - Vicki Ward MP for Eltham
09.2019 - 01.2023
Bachelor of Public Policy And Bachelor of Commerce -
Australian National University
Victorian Certificate of Education -
Marcellin College
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