Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jack Torrance

Evans Head,NSW

Summary

Enthusiastic candidate with extensive experience in customer service and one year of cash handling experience at Summerland Bank. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting KPI goals by processing high volumes of error-free transactions.

Overview

5
5
years of professional experience

Work History

Banking Specialist Level 1

Summerland Bank
11.2022 - Current
  • Opened new accounts and made changes to existing accounts.
  • Investigated and resolved account issues by offering applicable options to customers.
  • Supported tellers by processing transactions involving foreign money orders, cheques and payments.
  • Helped customers prepare documents required to complete transactions and process requests.
  • Identified customer desires and goals through needs-based sales tactics.
  • Presented products and services to customers using in-depth knowledge to answer questions.

Hospitality All-Rounder

Kam Hing Chinese
12.2018 - 11.2022
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Prepared food and verified adherence of quality and safe food-handling standards.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Greeted guests with friendly and professional acknowledgment to build rapport.

Front End Loader

Spanos IGA
03.2021 - 07.2021
  • Unloaded pallets quickly and safely, managing work load priorities.
  • Followed all safety and security protocols to minimize risk of injury.
  • Collaborated with team members to maintain efficient workflow.
  • Checked accuracy of product packaging and labelling, rectifying any issues.

Education

Cert III

Insitute of Strategic Managment
Online
02.2024

HSC

Evans River K-12 Community School
Evans Head
11.2021

Skills

  • Loan Origination (To be signed off)
  • Sales Tactics
  • Transactions
  • Account Updates
  • Cash Handling

Affiliations

  • Rotary Club Evans Head
  • Member of the Evans Head Business Chamber

Timeline

Banking Specialist Level 1

Summerland Bank
11.2022 - Current

Front End Loader

Spanos IGA
03.2021 - 07.2021

Hospitality All-Rounder

Kam Hing Chinese
12.2018 - 11.2022

Cert III

Insitute of Strategic Managment

HSC

Evans River K-12 Community School

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Jack Torrance