Jackson Moss
Yarraville,VIC
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with client needs. I worked part time for 2 years at Reece, St Kilda branch grasping knowledge of plumbing parts from the warehouse and sales to plumbers, as well as completing my traineeship in Supply Chain operations. I also completed Certificate II in Plumbing (Pre-apprenticeship) at Box Hill TAFE, however now that I have finished year 12 VCAL I am ready to step up and secure a full time apprenticeship in plumbing.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Assistant
Reece Plumbing
St Kilda, Victoria
12.2021 - 12.2023
- Explained information about quality, value and style of plumbing products to assist customer purchases.
- Stocked shelves with new merchandise as required.
- Organised warehouse items neatly on shelves for easier access.
- Followed the Reece policies regarding returns, exchanges, refunds and other transactions.
- Followed OHS requirements at work.
- Experience in sales and upgrading sales to customers.
- Communicated effectively with a variety of customers.
Education
Vocational Major (VCAL) -
St Marys College
Windsor, VIC11-2023
Certificate II (VETDDS) - Plumbing Technology Pre-Apprenticeship
Box Hill Institute
Box Hill, VIC10-2023
Skills
- Complaint Handling
- Inventory Tracking
- Payment Processing
- Order Processing
- Product Merchandising
- Complex Problem-Solving
- Product Knowledge
- Store Organisation
- Damaged Goods Returns
- Customer Service
Certification
- Probationary drivers license.
- Worksafe Victoria Whitecard
Timeline
Retail Assistant
Reece Plumbing
12.2021 - 12.2023
Vocational Major (VCAL) -
St Marys College
Certificate II (VETDDS) - Plumbing Technology Pre-Apprenticeship
Box Hill Institute
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