Jackson Zaraza
Forest Lodge,NSW
Overview
5
5
years of professional experience
Work History
Bottle Shop Attendant/Waiter
The Toxteth Hotel
11.2022 - Current
- Customer engagement to establish rapport & identify individual needs.
- Developed product knowledge to be able to align with promotions and answer customer questions.
- Proficiency in operating Point of Sale devices such as Micros.
- Stock monitoring and and re-stocking on a regular basis.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Checked guests' identification before serving alcoholic beverages.
- Adapted and helped out with other departments on as needed basis. (e.g: When the bar got busy).
- Shared knowledge of menu items and flavours, enabling customers to make personal decisions based on taste and interest. liaised closely with the Head Chef about their vision.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customers to create loyalty.
- Created inviting environment for customers by maintaining store organization and cleanliness. Ship Shape.
Handyman Assistant
Larry Bates
05.2019 - 02.2020
- Painted walls, ceilings and other surfaces.
- Maintained detailed installation records for customer and company use.
- Performed basic landscaping tasks, such as mowing, gardening, digging out gardens and pulling weeds.
- Operated variety of power tools and hand tools.
- Set up ladders and other access equipment.
- Followed safety protocols and best practices for installation, maintenance, and repair work.
Live Sound Technician
Luke Plant
09.2019 - 09.2019
- A two day experience in which I assisted a more experienced sound technician.
- Controlled microphones, sound levels and outputs.
- Set up and operate a medium sound system including multiple speakers microphones and cables.
- Safely secured cables from front of house to the mixing desk.
- Followed cue sheet to sync up with performance.
Education
Highschool Certificate -
Sydney Secondary College - Blackwattle Bay Campus
Glebe, NSW09.2022
Skills
- Strong Communication and Interpersonal Skills
- Store Presentation
- Goal-Driven
- Merchandise Receiving and Handling
- Engaging with Diverse Customers
- Team Cooperation
- Adaptable and Flexible
- Customer Experience
- Positive Customer Engagement
Hobby playing guitar
I have been playing the electric guitar for seven years and practice everyday for at least 1 hour. Played 4 songs for my HSC and achieved high results. Mostly play for fun but intend on learning more and using my skills to make extra money through teaching and performance.
Timeline
Bottle Shop Attendant/Waiter
The Toxteth Hotel
11.2022 - Current
Live Sound Technician
Luke Plant
09.2019 - 09.2019
Handyman Assistant
Larry Bates
05.2019 - 02.2020
Highschool Certificate -
Sydney Secondary College - Blackwattle Bay Campus
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