Jacob Brodrick
South Windsor,NSW
Summary
Dynamic and dedicated professional with extensive experience managing programs and teams in the community and disability sectors. Proven ability to deliver high-quality, recovery-oriented services that support individuals with lived experiences to achieve their goals. Skilled in leadership, resource management, and stakeholder engagement, with a strong focus on team development and program expansion. Committed to upholding a supportive, inclusive environment that promotes personal growth and community integration.
Overview
4
4
years of professional experience
Work History
State Manager- NSW Employment
Possability
05.2024 - Current
- Directed statewide operations, overseeing high-quality, recovery-oriented services.
- Led and developed a multidisciplinary team of career coaches and business development managers, fostering a collaborative and supportive work environment focused on growth, accountability, and service excellence.
- Engaged in business development activities, building and maintaining partnerships with external stakeholders to enhance service offerings and expand the organization’s reach across NSW.
- Ensured adherence to NDIS guidelines and standards, embedding a person-centered approach in all service delivery and maintaining compliance with quality, policy, and legislative requirements.
- Managed fiscal, human, and property resources effectively, ensuring services operated within budget while achieving positive outcomes for clients.
- Championed stakeholder engagement, collaborating across multiple sectors to address the needs of people with lived experiences of mental health issues and ensure integrated, inclusive service provision.
Program Manager- Community Businesses
Flourish Australia
06.2023 - 02.2024
- Lead and develop a team to deliver recovery-oriented employment services, aligned with Flourish Australia’s vision, across regional NSW
- Ensure high standards of service provision, overseeing compliance with quality practice standards, policies, and legislative requirements.
- Ensured adherence to NDIS guidelines and standards, embedding a person-centered approach in all service delivery and maintaining compliance with quality, policy, and legislative requirements.
- Collaborate with internal and external stakeholders, building and maintaining key partnerships to enhance service offerings.
- Oversee resource management, including fiscal and human resources, to ensure programs operate within budget and meet organizational goals.
- Participate in vendor selection and management, supporting program initiatives and service enhancements across sites.
Employment Coordinator
Flourish Australia
10.2021 - 05.2024
- Managed intake and employment support processes, ensuring alignment with program guidelines across multiple locations.
- Acted as an internal resource for local teams, delivering training and guidance to improve service quality and jobseeker outcomes.
- Developed a network of partner organizations, including vocational training providers and employment services, to expand employment opportunities.
- Monitored employment placements, providing ongoing support to maintain jobseeker retention and successful integration into the workforce.
Employment Broker
Workskil Australia
03.2021 - 10.2021
- Facilitated job placement for a caseload of jobseekers by conducting assessments, developing job plans, and providing targeted support.
- Built relationships with employers, performing proactive outreach to secure employment opportunities and advocate on behalf of job seekers.
- Conducted efficient and timely referrals, feedback sessions, and follow-ups to ensure client satisfaction and improved employment outcomes.
Education
Bachelor of Business - Human Resources Management & Marketing
University of Newcastle
07.2020
Skills
- Leadership & Team Development
- Resource Management & Budget Oversight
- Operations & Compliance Management
- Stakeholder Engagement & Partnership Building
- Strategic Program Development & Expansion
- Talent Recruitment & Staff Supervision
- Customer Service & Community Outreach
- Data-Driven Performance Evaluation
Timeline
State Manager- NSW Employment
Possability
05.2024 - Current
Program Manager- Community Businesses
Flourish Australia
06.2023 - 02.2024
Employment Coordinator
Flourish Australia
10.2021 - 05.2024
Employment Broker
Workskil Australia
03.2021 - 10.2021
Bachelor of Business - Human Resources Management & Marketing
University of Newcastle
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