Jacob Honey
Kingsville
Summary
Driven and detail orientated, with a desire to make a positive difference in the workplace. In the past excelled in work output and client communication. Skilled in multitasking and prioritizing, experienced in delivery and stock management. Recently relocated to Melbourne and searching for engaging employment.
Overview
8
8
years of professional experience
Work History
Scientific Officer Grade 2.0 (NSW Classification)
Laverty Pathology
01.2022 - 12.2024
- Sample preparation
- Operation of the Biochemistry and Haematology equipment.
- Result Analysis.
- Regular cleaning, maintenance and quality control and assurance of all above mentioned equipment.
- Reagent management
- Performing daily Quality Control, as well as regular QAP and IQAP as required.
- Communication with other Medical Practitioners, particularly regarding reporting urgent specimen results.
- On-call testing on weekend and after hours
- Continuous manning of the phone for patient and doctor enquiries.
Courier/ Specimen Reception Area
Laverty Pathology
02.2020 - 01.2022
- ·Collection and delivery of prepared samples, including Covid-19 samples.
- Test result delivery.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Lab equipment maintenance
- Management of samples in specimen reception area, including labelling, centrifuge, separation, etc.
- Scanning ,archiving and data entry
- General house duties such as answering phones and sanitation.
- Storeroom reception and unloading.
- Continuous manning of the phone for patient and doctor enquiries.
Sales Assistant
Collins Booksellers
08.2018 - 02.2019
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Sales & customer service, including over the phone orders and overseas ordering of specific products
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Setup of Christmas pop-up store
- Stock and roster management of Christmas pop-up store
- Stock display set up
Delivery Expert
Dominos's Pizza
08.2016 - 10.2018
- Resolved customer complaints professionally, taking necessary actions to improve service quality for future deliveries.
- Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.
- Managed cash transactions, ensuring proper handling and reporting of payments received from customers.
- Opening and closing of store, adhering to strict house policy requirements.
Education
Kooringal High School
Wagga Wagga, NSWBachelor of Science - Microbiology And Immunology
Charles Sturt University
Wagga Wagga, NSW08-2018
Skills
- Responsible Service of Alcohol Certified (Victoria)
- Sales Proficiency
- Phone-Based Client Assistance
- Prioritization and Multitasking
- Delivery Experience
- Certificate III in Laboratory Techniques Equivalent
- Data Entry
Timeline
Scientific Officer Grade 2.0 (NSW Classification)
Laverty Pathology
01.2022 - 12.2024
Courier/ Specimen Reception Area
Laverty Pathology
02.2020 - 01.2022
Sales Assistant
Collins Booksellers
08.2018 - 02.2019
Delivery Expert
Dominos's Pizza
08.2016 - 10.2018
Kooringal High School
Bachelor of Science - Microbiology And Immunology
Charles Sturt University
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