Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ayla Smith

Lochiel,NSW

Summary


Hardworking employee enthusiastic about the 4wd accessories and 4wds and camping. Willing to pursue opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Driven to provide superior quality customer service. Strong innovative to learn extensive knowledge of products and service as well as creating solutions for customers to drive loyalty.

Full NSW drivers license and a current police check.

Overview

12
12
years of professional experience

Work History

Beauty Therapist

Salt Body Boutique
11.2019 - 07.2021
  • Providing various treatments including but not limited to facials, waxing, manicure, pedicure, and tinting.
  • Processed payments, entering sales in register for prompt customer service.
  • Applied makeup and skincare products to customers.
  • Helped customers feel relaxed and comfortable through conversation and building rapport.
  • Educated clients on care processes and advised on further care and products.
  • Evaluating clients beauty needs by asking questions and performing skin analyses.
  • Properly sterilizing beauty tools and equipment after every use.

Shop Assistant

Mitre 10
09.2018 - 11.2019
  • Greeted customers, and provided them with information about products and services.
  • Provided customer service, located products, placed orders, kept the store clean and tidy.
  • Handled cash and EFTPOS transactions, reconciled tills.
  • Unpacked and put away stock.

Shop Assistant

Liquorland
09.2017 - 08.2018
  • Briefed customers regarding shop promotions and discounts by providing coupons and flyers to encourage purchases.
  • Assisted managers with daily checklists and ad hoc duties.
  • Managed efficient cash register operations and balancing of tills.
  • Restocked shelves and the kept the store front clean and tidy.

Shop Assistant

Coles Supermarket
10.2015 - 08.2017
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.\Managed efficient cash register operations.
  • Managed efficient cash register operations.

Shop Assistant

One Stop $2 Shop
11.2009 - 09.2015
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Checked incoming orders and organized new stock.

Education

Certificate III - Beauty Therapy

Tafe NSW
Bega, NSW
06.2021

Certificate II - Beauty Therapy

Canberra Makeup Academy
Mitchell ACT
08.2018

High School Diploma -

Lumen Christi Catholic College
Pambula, NSW
11.2011

Skills

  • A professional appearance
  • Sales background
  • Strong communication skills
  • Time management skills to stay organised
  • Problem-Solving
  • Attention to Detail
  • Self-Motivated and Disciplined
  • Multitasking

References

Amanda Heffernan -  

Owner of SALT 

0418678381


Amy Holt -

Tafe Teacher and owner of Beauty Parlour

0488947319


Alina Matterson -

Owner of $2 store 

0416128579


Sarah Nolan -

Personal Reference 

0428025777

Timeline

Beauty Therapist

Salt Body Boutique
11.2019 - 07.2021

Shop Assistant

Mitre 10
09.2018 - 11.2019

Shop Assistant

Liquorland
09.2017 - 08.2018

Shop Assistant

Coles Supermarket
10.2015 - 08.2017

Shop Assistant

One Stop $2 Shop
11.2009 - 09.2015

Certificate III - Beauty Therapy

Tafe NSW

Certificate II - Beauty Therapy

Canberra Makeup Academy

High School Diploma -

Lumen Christi Catholic College

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Ayla Smith