Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacob Reishan Fuentes

Summary

An international student with a strong academic foundation including a Bachelor's degree in Aircraft Maintenance Technology and a Diploma in Information Technology. I am now broadening my expertise by pursuing a Bachelor's in Information Technology. Currently an IT Trainee at OPC. I am dedicated to applying and enhancing my skills, and capable of collaborating effectively in any professional setting.

Overview

8
8
years of professional experience
1
1
Certification

Work History

IT Trainee

OPC
04.2025 - Current
  • Assisted in troubleshooting hardware and software issues to improve system performance.
  • Collaborated with team members to implement IT solutions enhancing operational efficiency.
  • Answering phone calls and logging information as a ticket
  • Conducted regular system updates and maintenance to ensure optimal functionality.
  • Updating and completing Client documentation as required
  • Creating and decommissioning client user accounts

Logistics Team Member

MYER
04.2023 - Current
  • Managed inventory control for optimal stock levels, reducing waste and improving order fulfillment rates.
  • Facilitated open communication between team members and management, fostering a transparent work environment that promoted accountability and trust.
  • Verified transactions, product orders, and shipping dates and entered information into databases and reports.
  • Developed strategies to optimize utilization of available resources.
  • Tracked orders and notified customers of status or potential delays.
  • Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.

Aircraft Cabin Mechanic

Wide-Aero Aviation Services Corporation
05.2017 - 03.2020
  • Perform removal and installation, modification and inspection of passenger seat parts replacement and adjustment.
  • Overhead stowage bin
  • Window Panel
  • Perform check, removal and installation, of fabric such as carpets, curtain and passenger or attendant seat covers.
  • Manual (SRM) and Service bulletins (SB). Removal / Installation of aircraft interior fabric parts such as carpets, curtains, galley mats, flight attendant and passenger seat covers.
  • Removal / Installation of emergency loose equipment. Serviceability checks for its physical appearance, seals, due dates and pressures.


Note: Performance of all those works is in accordance with Structural Repair Manual (SRM), service. Bulletin (SB), Engineering Order (EO) and Blue Print as per local and International Aviation Standard.

Education

Diploma - Information Technology

Canberra Institute of Technology
06-2025

Certificate IV - Information Technology

Canberra Institute of Technology
06.2024

Certificate III - Information Technology

Canberra Institute of Technology
06.2023

Bachelor of Science - Aircraft Maintenance Technology

CATS Aero College
04.2017

Skills

  • IT troubleshooting
  • Strong analytical skills
  • IT documentation
  • Hardware maintenance
  • Dispatching
  • Warehouse Operations
  • Shipping and receiving
  • Customer Service

Certification

  • Licensed Aircraft Technician - May 2018 - up to present
  • Safety and Quality Awareness Certificate - August 2017
  • Networking Essentials - June 12, 2023
  • CCNAv7: Introduction to Networks - November 28, 2023
  • AWS Academy Graduate - AWS Academy Cloud Foundations - May 13, 2024
  • CCNA: Switching, Routing, and Wireless Essentials - June 11, 2024
  • CCNA: Enterprise Networking, Security, and Automation - November 20, 2024
  • Network Security - November 27, 2024
  • ConnectWise PSA Help Desk Technician - April 14, 2025



Timeline

IT Trainee

OPC
04.2025 - Current

Logistics Team Member

MYER
04.2023 - Current

Aircraft Cabin Mechanic

Wide-Aero Aviation Services Corporation
05.2017 - 03.2020

Diploma - Information Technology

Canberra Institute of Technology

Certificate III - Information Technology

Canberra Institute of Technology

Bachelor of Science - Aircraft Maintenance Technology

CATS Aero College

Certificate IV - Information Technology

Canberra Institute of Technology
Jacob Reishan Fuentes