Sean Spence
Wangaratta,VIC
Summary
IT professional skilled in system troubleshooting, software installation, and network configuration. Known for strong team collaboration and ability to adapt to changing needs while ensuring reliable performance. Adept at problem-solving, coding, and user support, driving efficiency and reliability in IT environments.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Experienced with electronic data entry, ensuring precise and efficient data management. Uses advanced database tools to streamline data entry processes and support organizational goals. Track record of maintaining high accuracy and consistency in data handling.
Overview
2025
2025
years of professional experience
Work History
IT Trainee
Wangaratta Hospital
- Assisted in the migration of data and applications to new platforms, minimizing disruptions to endusers.
- Enhanced system performance by troubleshooting and resolving software issues in a timely manner.
- Helped minimize security risks by conducting thorough vulnerability assessments on company networks.
- Assisted in the development of custom applications, increasing the functionality of existing systems.
Produce Team Member
Woolworths
06.2018 - Current
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Trained new team members in proper handling, storage, and merchandising techniques for produce items.
- Increased accuracy of inventory records by conducting thorough audits at regular intervals.
- Maintained well-stocked and visually appealing display cases to attract customers.
- Demonstrated flexibility in scheduling to cover shifts when needed, contributing to overall team success.
- Assisted customers with special requests, ensuring their needs were met promptly and accurately.
IT Technician
Auto 8
11.2020 - 12.2024
- Set up PCs, printers, routers and cameras and microphones
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Implemented data backup strategies to ensure business continuity during unforeseen events or disasters.
- Reduced system outages, proactively identifying and addressing potential issues through continuous monitoring tools.
- Maintained office PCs, networks and mobile devices.
Education
Certifate 3 - Information Technology
Galn Catholic College
Wangaratta, VIC10-2020
Skills
- IT troubleshooting
- Maintaining cleanliness
- Desktop technical support
- Strong analytical skills
- Data Entry
- Network troubleshooting
- Data analytics
- Help desk operations
Timeline
IT Technician
Auto 8
11.2020 - 12.2024
Produce Team Member
Woolworths
06.2018 - Current
IT Trainee
Wangaratta Hospital
Certifate 3 - Information Technology
Galn Catholic College
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