Jacqui Allison
Riverside
Summary
Adaptable professional with extensive experience in hospitality, retail and customer service. Recognized for strong communication, attention to detail, and highly organised while taking accountability in my role. Dependable under high pressure situations while maintaining team morale.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Venue Manager
Star Theatre
12.2020 - Current
- Assisted in new employees and ongoing staff training in development and performance, work place procedures, standards and service.
- Overseeing ordering, preparation and overall setup of functions/special events, alongside formal running of events.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Implement and follow occupational health and safety policies and procedures to manage risks and prevent accidents.
- Adhering to workplace chemical and storage procedures, hygiene and food safety practices.
- Food and coffee handling and presentation.
- Conducted regular safety inspections to maintain compliance with regulatory requirements and minimize risk at the venue.
- Monitored inventory levels for essential supplies, avoiding stock outages during peak times.
- Stock rotation and stock control
- Day to day operations not excluding open and closing of the business, cash handling, end of night reporting, projection, venue POS, cleaning and pack down of the entire venue.
Customer Service Representative
Legana Post News and Lotto
09.2018 - 01.2021
- Customer relations across a range of areas including tattslotto, mail, billing, and retail services.
- Training of junior staff
- Opening and closing of the business
- Adhering to proper mail handling procedures
- Manual handling
- Banking and cash handling
- Ordering of stock
- Visual merchandising
- Development of relationships with our daily regular customers
- Covid 19 protocols and health and safety procedures.
- Occupational health and safety procedures.
Store Manager and Sales Assistant
Just Jeans Just Group
01.2008 - 03.2019
- Meeting sales target and staff budgets
- Rostering and staff development
- KPI's
- Stock take and loss prevention
- Visual merchandising
- Stock receiving
- Banking and cash handling
- Occupational health and safety
- Sales and budgeting reports
- Attending conferences and hosting visits from State and National Managers.
Education
High School Diploma -
Riverside High School
Riverside, TAS11-1993
Skills
- Excellent time management
- Exceptional customer service
- Attention to detail
- Leadership
- Communication
- Collaboration
- Adaptability
- Accountability
- Dependability
- Organisation
- Team orientation
- Responsibility
Certification
First Aid certificate
TasTafe Food Safety Supervision Skill Set certificate.
TasTafe Barista basics certificate.
Launceston city council I'm Alert food safety certificate.
RSA
Timeline
Assistant Venue Manager
Star Theatre
12.2020 - Current
Customer Service Representative
Legana Post News and Lotto
09.2018 - 01.2021
Store Manager and Sales Assistant
Just Jeans Just Group
01.2008 - 03.2019
High School Diploma -
Riverside High School