JADA CHELEN
Brisbane,Australia
Summary
Dynamic sales leader with proven success at EVENT Cinemas and Spendless Shoes, driving sales growth through effective staff management and exceptional customer service. Skilled in employee training and development, I foster a motivated team environment while consistently exceeding performance targets. My ability to multitask and communicate effectively ensures seamless operations and enhanced customer satisfaction.
Overview
5
5
years of professional experience
Work History
Gold Class Bar Supervisor
EVENT Cinemas
Brisbane, Australia
11.2022 - Current
- Monitored employee productivity to provide constructive feedback and coaching.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Utilized expertise in products to drive sales growth.
- Directed team efforts to maintain luxury standards for high paying customers.
- Reliable handling of cash and end of night sales.
- Collaborated with other departments to coordinate workflow processes between teams.
- Monitored employee productivity to provide constructive feedback and coaching.
- Acted as a liaison between upper management and staff, facilitating open communication.
Assistant Manager of Sales
Spendless Shoes
Chermside/Taigum, QLD
04.2024 - 11.2024
- Monitored sales performance against targets and identified areas of improvement.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Monitored employee attendance records, timekeeping, and payroll information.
- Supervised daily operations including scheduling shifts, assigning duties.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Delegated work to staff, setting priorities and goals.
- Gained experience in running A+ to C+ grade retail stores.
Cashier and Barista
McDonalds
Brisbane, Australia, QLD
02.2020 - 11.2022
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Worked closely with front-end staff to assist customers.
- Built and maintained productive relationships with employees.
- Performed other duties as assigned by management.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Utilized POS system to receive and process customer payments.
- Coordinated daily opening and closing procedures for coffee machine operations.
Education
Queensland Certificate of Education -
Kedron Brisbane State High School
Brisbane, Australia11-2023
Skills
- Sales Techniques
- Staff Management
- Sales Management
- Leadership
- Ability to Multitask
- Effective Time Management
- Customer Service
- Motivated Attitude
- Dedicated Team Player
- Ability to Learn Quickly
- Good Communication
- Staff Development
- Employee training
References
Brett Boots, Firm Up Fitness, Brett@Firmup.com
Timeline
Assistant Manager of Sales
Spendless Shoes
04.2024 - 11.2024
Gold Class Bar Supervisor
EVENT Cinemas
11.2022 - Current
Cashier and Barista
McDonalds
02.2020 - 11.2022
Queensland Certificate of Education -
Kedron Brisbane State High School
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