Jade Nike
Nickol,WA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
3
3
years of professional experience
Work History
Casual Team Member
Lowes Menswear
10.2022 - 10.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored customers for signs of security concerns and escalated issues to management.
Store Team Member
Woolworths
06.2020 - 05.2022
- Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Western Australian Certificate of Education -
Karratha Senior High School
Karratha, WA10.2023
Skills
- Team Member Motivation
- Customer Transactions
- Sales Tactics
- Billing and Payment Processing
- Cash Register Operations and Transaction Management
- Special Promotions and Rewards Programs
- Cleaning and Sanitation
- POS Inventory System Operation
- Customer Engagement and Selling Techniques
- Proper Storage Procedures
Timeline
Casual Team Member
Lowes Menswear
10.2022 - 10.2023
Store Team Member
Woolworths
06.2020 - 05.2022
Western Australian Certificate of Education -
Karratha Senior High School
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