Jaide Cocks
Dalyston,VIC
Summary
Dedicated and compassionate aged care professional with a strong commitment to providing exceptional support to elderly individuals, individuals with dementia and/or acquired brain injuries. Skilled in ADLs, personal care, meal preparation and medication qualified. Known for creating a comfortable and nurturing environment. Passionate about making a positive impact on the lives of seniors.
Overview
15
15
years of professional experience
Work History
Personal Care Worker
Bolton Clarke
07.2019 - Current
- I provide compassionate support and assistance to elderly individuals
- I help with personal care, activities of everyday living, meal preparation, and offered companionship
- My dedication and commitment made a positive impact on the lives of the seniors I cared for.
Sales Consultant
Castletown Telstra
12.2018 - 07.2019
- As a cell phone sales enthusiast, I thrived on helping customers discover the perfect mobile solutions
- With my extensive knowledge of the latest devices and plans, I excelled at guiding customers through their options, addressing their needs, and ensuring a seamless buying experience
- My goal was to provide top-notch service and leave customers excited about their new device
- I had the proven track record of exceeding sales targets and providing exceptional customer service.
Sales Consultant
Wonthaggi Telstra
07.2017 - 12.2018
- I assisted customers in finding the right mobile devices and plans that met their needs
- I provided product knowledge, demonstrated phone features, answered customer questions and concerns, and helped with the purchasing process
- I was responsible for building relationships with customers, meeting sales targets, and ensuring customer satisfaction.
Mobiz Telstra Partner
Telstra Network
10.2014 - 07.2017
- I was passionate about connecting customers with the perfect devices to enhance their lives
- Understanding their needs and explaining complex features in a friendly way, I strived to create a seamless and enjoyable shopping experience
- My goal was for them to enjoy and discover new ways to use technology and give them the confidence to get connected.
Personal Care Assistant
Crewe Sharpe
11.2012 - 01.2014
- I helped other facilities and their residents with the health and well-being of the residents, communicated with healthcare professionals and family members, documented and reported any changes in the individual's condition, and ensured a safe and comfortable environment
- I assisted with rehabilitation exercises, personal cares and provided emotional support during difficult times.
Cashier
Coles Supermarkets
12.2011 - 07.2012
- I brought a friendly and efficient approach to providing exceptional customer service
- With a keen eye for detail and strong numerical skills, I ensured accurate transactions and a smooth checkout process
- I thrived in the fast-paced environment and enjoyed engaging with customers, making their shopping experience a positive one.
Kitchen Hand / Waitress
The Wonthaggi Club
09.2010 - 11.2010
- I brought a strong work ethic for maintaining a clean and organised kitchen environment
- I took pride in my ability to follow instructions, handle food safely and with a warm smile and a positive attitude
- I strived to create a welcoming atmosphere and ensure a memorable dining experience also
- I excelled at multi tasking in this position as I was delivering the food once completed to the customers with a warm and positive attitude.
Waitress
Seaford RSL
12.2008 - 08.2009
- As a dedicated and friendly waitress, I brought a passion for providing exceptional service to every customer
- With a warm smile and a positive attitude, I strived to create a welcoming atmosphere and ensure a memorable dining experience
- I excel at multitasking, taking orders accurately, and delivering meals promptly, all while maintaining a high level of professionalism.
Education
Diploma of Nursing -
Gippsland Tafe
07.2024
Aged Care And Home And Community Care
Chisholm Tafe
01-2013
Skills
- Communication
- Communication Skills
- Teamwork
- Infection Control
- Personal Care
- Multitasking
- Mobility
- First Aid
- Rehabilitation
- Time Management
Timeline
Personal Care Worker
Bolton Clarke
07.2019 - Current
Sales Consultant
Castletown Telstra
12.2018 - 07.2019
Sales Consultant
Wonthaggi Telstra
07.2017 - 12.2018
Mobiz Telstra Partner
Telstra Network
10.2014 - 07.2017
Personal Care Assistant
Crewe Sharpe
11.2012 - 01.2014
Cashier
Coles Supermarkets
12.2011 - 07.2012
Kitchen Hand / Waitress
The Wonthaggi Club
09.2010 - 11.2010
Waitress
Seaford RSL
12.2008 - 08.2009
Diploma of Nursing -
Gippsland Tafe
Aged Care And Home And Community Care
Chisholm Tafe