Jakarra Heffernan
Townsville
Summary
Dynamic and versatile professional with experience at Bunnings Warehouse, showcasing strong customer service and organisational skills. Excelled in creating engaging learning environments as a Swim Teacher and demonstrated exceptional care in babysitting roles. Demonstrated ability in implementing educational programs and using effective communication skills to engage with children in after school hours care. Experience with fostering nurturing environments for young children using effective communication techniques to build strong relationships. Knowledge of developing age-appropriate activities that promote overall growth and well-being. Holds Certificate III in Fitness and Recreation.
Overview
6
6
years of professional experience
Work History
Outside School Hours Childcare Educator
Mary Mackillop
07.2023 - Current
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Communicated with children's guardians about daily activities, behaviours and related issues.
Retail Worker
Bunnings Warehouse
08.2020 - Current
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Assisted customers with prompt and polite support in-person and via telephone.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Used POS systems to process sales, returns, online orders and gift card activations
Babysitter
Personalis
01.2020 - 12.2021
- Engaged with children on individual basis to build positive relationships.
- Communicated positively with children and guardians.
- Assisted with light housekeeping duties as well as running errands.
- Played games, worked on puzzles and read books to the children.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted children with homework across different subjects.
- Traveled with the family to care for children.
Learn to Swim Teacher
Cannonvale Cannons Swim Club
01.2019 - 12.2021
- Created comprehensive fitness programs tailored to needs and goals of each individual.
- Promoted safe and inclusive environment for club clients and members.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Took note of strengths and weaknesses for each child's safety in and around the water.
- Prepared equipment before each class and stored items promptly after lessons.
Education
Bachelor of Education (Primary) - Education
James Cook University
Townsville, QLD06.2026
High School Diploma -
Proserpine State High School
Proserpine, QLD11.2021
Skills
- Coursework: Certificate III in Fitness and Recreation
- Coursework: Certificate II in Health and Support Services
- Blue card
- Individualising lesson plans
- Educational Games
- CPR and first aid
- Patience and empathy
Timeline
Outside School Hours Childcare Educator
Mary Mackillop
07.2023 - Current
Retail Worker
Bunnings Warehouse
08.2020 - Current
Babysitter
Personalis
01.2020 - 12.2021
Learn to Swim Teacher
Cannonvale Cannons Swim Club
01.2019 - 12.2021
Bachelor of Education (Primary) - Education
James Cook University
High School Diploma -
Proserpine State High School
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