Jake Kelly
121 Aitken Street, Williamstown, Melbourne,VIC
Summary
- Hardworking individual with experience in both Hospitality and retail/back of house. Having an enthusiastic and energetic personality, I am driven to reach and exceed all sale targets. Having over 3 years customer service experience, I am currently looking for opportunities that will allow me to further my skills and experiences.
- To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.
- Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- DRIVERS LICENCE - Full manual car licence & HR (Heavy Rigid) Truck licence.
Overview
11
11
years of professional experience
Work History
Municipal Maintenanence Employee
Hobsons Bay City Council
07.2023 - Current
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across early morning, weekend, and holiday shifts.
- Participated in team work, demonstrating an ability to work collaboratively and effectively.
- Passionate about learning and committed to continue improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Sweeper Truck Driver with hands on experience operating and maintaining street sweeping in suburban & industrial environments. Equipped with skills involving route planning, navigation, time management, safety regulations & upkeep maintenance on mechanical equipment.
Furniture Removalist
Peter Sadler Removals & Logistics
03.2020 - 11.2022
- Transporting and moving clients furniture from certain locations and carefully loaded trucks and utes and transported clients goods to the next location.
● Learnt how to properly handle delicate items and lift items correctly, as well as worked alongside a variety of clients and co-workers
● Maintained a good relationship with all co-workers and bosses
● Had been assigned to drive the manual work ute to and from many jobs
Removalist
Brute With A Ute
12.2019 - 03.2020
- Transport customer belongings from house to house or specific locations within a time frame.
- Worked with 4 different employees including the boss individually on different jobs, but mainly worked with the boss.
- Increased customer satisfaction by resolving broken possession issues, for example: Broken bath leg which resulted in our company going back to the store, getting it fixed with no charge to the customer.
- Developed good relationships with my boss and the company crew due to a lot of travelling in the work truck and working hand to hand in different areas around Melbourne.
- Maintained an excellent attendance record, consistently arriving to work on time via train or car.
- Worked with all types of different customers from Family's to businesses to understand the needs and provided the right and professional services.
Target Warehouse
Action Workforce
11.2019 - 01.2020
- Worked in an area called the Grid, where myself and other team members use RF Scanners to put the right products onto the right numbered pallets to go down to the packers.
- Worked in a group of around 4-5 people depending on how busy the workload was, but would all each do the work individually with our own pallets of goods.
DHL Chemist Warehouse
Action Workforce
06.2019 - 11.2019
- Provided exceptional pick-packeting and stock service. Performed lifting boxes of store goods and placing them on the right addresses of the store.
- Wrapping boxes stacked on pallets of deliveries to be taken from the warehouse or placed into storage. Worked well within the team and had the ability to work in a team environment.
- Maintained excellent attendance record, arriving to work on time.
- Worked in a team with a leader, with a goal to push through a certain amount of goods by the end of the day.
Kmart Australia
Kmart Altona Gate
03.2016 - 04.2019
- Provide exceptional customer service Performing back of house duties, opening and processing stock fill & presentation
- Worked within a team of 6 to 8 other employees to provide stock onto the main floor.
- Developed a hard working attitude.
- Maintained excellent attendance record, consistently arriving to work on time.
Waiter/Front of House
Milanos
07.2014 - 11.2015
- Memorising orders & entering orders into computers for transmittal to kitchen staff. Perform cleaning duties, such as picking up and re-organising of items, Provide exceptional customer service, Remove dishes and glasses off tables and counters.
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences..
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
No Degree - Education of VCE
Williamstown High School
Melbourne West Diploma of Sound Production - Sound Engineering And Production
RMIT - Melbourne Central Campus
Melbourne CBD 11.2018
Skills
- Effective time management skills
- Great communication skills
- Customer service
- Mature and reliable
- Creative Mindset
- Ability to work and communicate in a team environment of all ages
- Social Perceptiveness
- Task Prioritization
- Friendly, positive attitude
- Problem-solving
- Teamwork and collaboration
Hobbies/Extra Curricular
I played Juniors and seniors Football for Williamstown CY’s.
I played a season of rep Basketball for Altona Gators and 6 seasons of junior Basketball for Williamstown Magic.
I play on & off Mens Basketball seasons at Altona Stadium with mates for extra exercise and social reasons.
Timeline
Municipal Maintenanence Employee
Hobsons Bay City Council
07.2023 - Current
Furniture Removalist
Peter Sadler Removals & Logistics
03.2020 - 11.2022
Removalist
Brute With A Ute
12.2019 - 03.2020
Target Warehouse
Action Workforce
11.2019 - 01.2020
DHL Chemist Warehouse
Action Workforce
06.2019 - 11.2019
Kmart Australia
Kmart Altona Gate
03.2016 - 04.2019
Waiter/Front of House
Milanos
07.2014 - 11.2015
No Degree - Education of VCE
Williamstown High School
Diploma of Sound Production - Sound Engineering And Production
RMIT - Melbourne Central Campus