Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

James Collings

Tootgarook,VIC

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

14
14
years of professional experience
1
1
Certification

Work History

2IC Manager

Reece Plumbing
01.2017 - Current
  • Increased company's profitability through customer relationship development, community involvement and marketing campaigns.
  • Analyzed transactions to find methods to simplify procedures, improve processes and maximize resources.
  • Conducted employee training sessions to educate employees on products and company policies.
  • Planned and directed staffing, training and performance evaluations to develop and control sales and service programs.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.

Business Owner/Operator

Family Business
05.2015 - 12.2017
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Machine Operator

Mezographics
04.2013 - 01.2015
  • Operated machining equipment safely with team of operators.
  • Operated multiple machines simultaneously to meet production requirements.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.

Data Entry Operator

Plan Scan Building Surveying Pty Ltd
02.2012 - 02.2013
  • Completed data entry tasks with accuracy and efficiency.
  • Maintained files, records and chronologies of entry activities.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.

Cook

KFC Restaurant
01.2010 - 12.2012
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Education

GED -

Australian College of Sports Development
Rye, VIC

GED -

Certificate 3 in Warehousing And LogisticsTLI31610
Dromana, VIC

High School Diploma -

Rosebud Secondary College
Rosebud, VIC
09.2013

Skills

  • Staff Management
  • Customer Relationship Management
  • Material Logistics
  • Time Management
  • Safety Awareness
  • Coaching and Mentoring
  • Inventory Accuracy
  • Brand Management
  • Contract Development and Management
  • Sales and Marketing

Certification

  • Licensed Forklift Operator (High Risk License) - 8 Years
  • Certified Personal Trainer, Australian Collage of Sports Development
  • Certificate 3 in Warehousing and Logistics
  • Certification in Food Handling


Timeline

2IC Manager

Reece Plumbing
01.2017 - Current

Business Owner/Operator

Family Business
05.2015 - 12.2017

Machine Operator

Mezographics
04.2013 - 01.2015

Data Entry Operator

Plan Scan Building Surveying Pty Ltd
02.2012 - 02.2013

Cook

KFC Restaurant
01.2010 - 12.2012

GED -

Australian College of Sports Development

GED -

Certificate 3 in Warehousing And LogisticsTLI31610

High School Diploma -

Rosebud Secondary College

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James Collings