Lanio Da Silva
Melbourne,Vic
Summary
Communicative 2IC Manager offering number of years of comprehensive experience providing excellent customer service. Detail-oriented and versatile professional polished in motivating staff to meet personal and company goals. Strong team leader possessing mature decision-making abilities and outstanding time management skills.
Overview
6
6
years of professional experience
Work History
2IC Manager
Liqourland
Dandenong, VIC
05.2018 - Current
- managing store whilst managers away on leave
- ordering stocks and topping up for the store
- handling intoxicated and aggressive customers in a polite and professional manner
- handling outgoing and ingoing emails regarding sales and important information
- training up new employees
- proficient use of microsoft words and excel
- safety checks around store to make sure everything is working according to compliance policy
- engaging with customers and provide knowledge about alcohol
Education
Certificate IV - Applied Fashion Design And Merchandising
Holmesglen Institute
Southbank, VIC10.2017
Lighthouse Christian College
Keysborough, VIC10.2015
Skills
- Staff Development
- Staff Training
- Problem Resolution
- Team Leadership
- Team Player
- Customer Relations
- Interpersonal Skills
- Customer-Oriented
- Employee Scheduling
- Customer Service
- Computer Skills
- Staff Management
- Shift Scheduling
Timeline
2IC Manager
Liqourland
05.2018 - Current
Certificate IV - Applied Fashion Design And Merchandising
Holmesglen Institute
Lighthouse Christian College