Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

James Ferella

Hinchinbrook,NSW

Summary

Dear whom it may concern,


I am currently seeking employment in the respected industry. I am a hardworking and driven potential employee. My attitude and beliefs are what would make me a successful candidate for your business, I have great interpersonal skills, a pleasant demeanour, and an understanding of good customer service.

My goals and visions are very important to me to achieve my future ambitions within my working career. I would like to apply for this position to gain not only further experience in the workforce but to improve myself as an individual. I intend to put maximum effort into any task and roles that are given to me, and I am willing to learn and implement any skills I have obtained through my previous employment roles and the qualifications I have achieved.

I am energetic and excited to prove myself as a valuable employee and am looking forward to starting my career with your company, if possible, hopefully, to become a long-term employee as I am a strong believer in stability.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Ray White Real Estate
06.2022 - 10.2023
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Performed home evaluations and developed competitive market analysis for individual homes.

Customer Service Representative

Woolworths Supermarket
06.2021 - 06.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Trained staff on operating procedures and company services.
  • Responded to customer requests for products, services, and company information.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Bartender

RASHAYS
11.2020 - 11.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Delivered excellent customer service to support company reputation and patron satisfaction.

Foreman

Carpentry Plumbing
03.2019 - 03.2020
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Interacted with employees to demonstrate high standards and mitigate issues effectively.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.

Education

Certificate IV in Real Estate Practice - Property

Real Coach NSW
Pyrmont, NSW
11.2023

Certificate of Registration - Property

Real Estate Institute
Pyrmont, NSW
05.2022

Diploma - Business

Western Sydney University
Bankstown, NSW
03.2021

High School Diploma -

Good Samaritan Catholic College
Hinchinbrook, NSW
11.2017

Skills

  • Property Listing Management
  • Customer Service
  • Decision-Making
  • Lead Conversion
  • Residential Real Estate
  • Appraisals
  • Cold Calling
  • Product Knowledge
  • Conflict Resolution
  • Event Planning

Certification

  • Certificate IV in Real Estate Practice
  • Statement of Attainment, Real Estate Institute NSW
  • First Aid Certificate, Service NSW
  • Responsible Service of Alcohol, TAFE NSW

References

Daniel Moro - Ray White Narellan

Ph: 0428-214-521


Tony Corelli - Woolworth's Group Limited

Ph: 0411-320-099


Michael Ferella - Momenta Advisors 

Ph: 0414-676-797


Kimberly Myles - Woolworth's Supermarket

Ph: 0412-407-080

Timeline

Sales Associate

Ray White Real Estate
06.2022 - 10.2023

Customer Service Representative

Woolworths Supermarket
06.2021 - 06.2022

Bartender

RASHAYS
11.2020 - 11.2021

Foreman

Carpentry Plumbing
03.2019 - 03.2020

Certificate IV in Real Estate Practice - Property

Real Coach NSW

Certificate of Registration - Property

Real Estate Institute

Diploma - Business

Western Sydney University

High School Diploma -

Good Samaritan Catholic College
  • Certificate IV in Real Estate Practice
  • Statement of Attainment, Real Estate Institute NSW
  • First Aid Certificate, Service NSW
  • Responsible Service of Alcohol, TAFE NSW
James Ferella