James Harrison
Newcastle,NSW
Summary
Customer-savvy, accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Loyal and hardworking, possesses ability to adapt in different situations and environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Popolo Artisan Gelateria
10.2019 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Trained new staff members on company policies and procedures.
- Utilized POS systems to perform financial transactions.
- Maintained store cleanliness and appearance.
- Assisted in food preparation and storage.
- Assisted in events and promotions for the business
Wait Staff Member
Napoli Centrale Pizza Bar
02.2022 - 08.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
High School Diploma -
St Philip’s Christian College
Waratah, NSW10.2022
Skills
- Attentive to Detail
- Cash Register Operations
- Food Safety and Quality
- Customer relations
- Inventory management
- Critical thinking
- Communication
- Emotional intelligence
- Product Knowledge
- Time Management Skills
- Customer Service Excellence
Certification
LF Class High Risk Work Licence issues by All Class Training
Certificate Number 81399
Date Issued 03 May2024
Timeline
Wait Staff Member
Napoli Centrale Pizza Bar
02.2022 - 08.2022
Food and Beverage Attendant
Popolo Artisan Gelateria
10.2019 - Current
High School Diploma -
St Philip’s Christian College
LF Class High Risk Work Licence issues by All Class Training
Certificate Number 81399
Date Issued 03 May2024
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