James Harrison
Newcastle,NSW
Summary
Customer-savvy, accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Loyal and hardworking, possesses ability to adapt in different situations and environments.
Overview
4
4
years of professional experience
Work History
Food and Beverage Attendant
Popolo Artisan Gelateria
10.2019 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Trained new staff members on company policies and procedures.
- Utilized POS systems to perform financial transactions.
- Maintained store cleanliness and appearance.
- Assisted in food preparation and storage.
- Assisted in events and promotions for the business
Wait Staff Member
Napoli Centrale Pizza Bar
02.2022 - 08.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
High School Diploma -
St Philip’s Christian College
Waratah, NSW10.2022
Skills
- Attentive to Detail
- Cash Register Operations
- Food Safety and Quality
- Customer relations
- Inventory management
- Critical thinking
- Communication
- Emotional intelligence
- Product Knowledge
- Time Management Skills
- Customer Service Excellence
Timeline
Wait Staff Member
Napoli Centrale Pizza Bar
02.2022 - 08.2022
Food and Beverage Attendant
Popolo Artisan Gelateria
10.2019 - Current
High School Diploma -
St Philip’s Christian College
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