James Joyce

• Resolved customer inquiries promptly as well as escalated issues when necessary.
• Created promotional campaigns to increase sales in the region.
• Participated actively in industry conferences and seminars for knowledge sharing purpose.
• Established relationships with key accounts in the region through personal visits and phone calls.
• Negotiated contracts with distributors, vendors, retailers. in the region.
• Organized trade shows, exhibitions, and other events to showcase products.
• Collaborated with product development team to create new products tailored to local markets.
• Prospected, identified, and cultivated relationships with contacts to promote product lines and solutions.
• Daily & weekly trips to City
• Secured large development firms & received orders

I am known for having strong relationships with Property Developers, Builders, Interior Designers, Architects and Contractors throughout Brisbane and Gold Coast.

I have also held a more customer maintenance roll at EC Carpets, regular visits to retail stores, sample updates, increasing stock roll orders, and in 2022/2023 increased the sales in Queensland by 56%.

• Collaborated with internal stakeholders such as sales personnel, operations managers and finance teams.
• Maintained accurate records of purchases including invoices, price lists, product codes and descriptions.
• Ensured compliance with all applicable laws related to procurement processes.
• Monitored inventory levels to ensure adequate stock for production requirements.
• Researched new sources for supplies, materials and services in order to reduce costs and improve efficiency.
• Developed and maintained relationships with suppliers to ensure timely delivery of products.
• Assisted in resolving disputes with suppliers regarding defective merchandise or late deliveries.
• Coordinated with logistics to ensure timely delivery of purchased items.
• Conducted regular inventory audits to prevent stock shortages or excess.
• Managed Trades, using time management to insure Cabins left the factory on time
• Managed stock levels to insure trades where always fed materials

• Installation of Rapid Doors/ Roller Doors & swing doors across many industries
• Door installations, Major Super Market Stores, Manufacturing Factory's, Food Processing Factory's and Defense Bases.
• Performed troubleshooting to diagnose and resolve technical issues.
• Practical solution finding onsite
• Installed, configured, and maintained hardware for clients.
• Electrical wiring
• Physical installation
• Qualifications/ Licenses: Truck MR, Car, Forklift, Working at Heights, Confined Space, EWP.