Jonathan Cohens
Eight Mile Plains,QLD
Summary
Outcome-oriented Sales/Account Manager dedicated to ongoing personal development. I possess a genuine passion for sales and customer engagement, thriving in dynamic work environments. I am a staunch advocate for surpassing targets while nurturing an empowered organizational culture.
Overview
21
21
years of professional experience
Work History
Queensland Sales Manager
Best Sheds
03.2017 - 08.2021
- Providing mentorship, development, and coaching to a sales team located in Queensland (QLD) and New South Wales (NSW)
- Collaborating with various stakeholders on a daily basis to ensure alignment with the business model and plan, thereby supporting the broader organizational objectives
- Conducting daily, weekly, and monthly analyses of all sales data, promptly addressing any areas of concern
- Proactively identifying opportunities for growth and implementing processes and programs to achieve strategic objectives
- Demonstrating a comprehensive understanding of the managed territory and demographic, enabling effective championing of marketing campaigns for maximum impact and results.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Sales Director
Sky-Well International
01.2016 - 01.2017
- Entrusted with the establishment of Sky-Well company operations in
- South Africa, I undertook an extensive market analysis
- This involved traveling to China to visit factories, engaging in negotiations to select and procure products tailored for introduction to the South African market
- Throughout m tenure with Sky-Well, I accomplished the successful
Senior Team Leader
Direct Life Insurance
11.2013 - 12.2015
- 257 jpcohens@gmail.com opening of multiple accounts, concurrently fostering and managing new relationships with key stakeholders.
- Budget, Oversight and leadership of a 16-member consultant team, encompassing mentoring, development, coaching, and daily management responsibilities
- Conducting regular meetings with stakeholders to strategize and execute business plans, outlining a comprehensive 6-month action plan
- Collaborating with marketing and service managers to optimize campaigns routed through the call center for enhanced effectiveness
- Providing detailed daily and weekly reports on actions and results, systematically analyzing trends to rectify sales patterns
- Formulating innovative strategies to augment both internal and external lead generation
- Designing and implementing sales models to optimize performance
- Spearheading the development and implementation of career programs and modules to foster professional growth within the team.
Senior Sales Leader
Suncorp Direct Life Distribution
10.2011 - 11.2015
- Leadership of a 32-member consultant team involving mentoring, development, coaching, and daily management responsibilities
- Strategic planning and execution of business strategies through collaboration with stakeholders, culminating in a comprehensive month action plan
- Coordination with marketing and service teams to optimize campaigns executed through the center
- Conducting weekly workshops to devise effective strategies aimed at minimizing Cancel From Inception (CFI) policies and integrating best sales practices to enhance revenue
- Regular participation in First Line Leader meetings bi-weekly, o ering insights and disseminating key sales tools, tips, and strategies to leaders across Australia
- Mentorship of champions within the center assigned with high accountabilities and ambitious targets
- Detailed daily and weekly reporting on actions and results, with a focus on eliminating trends and rectifying sales patterns for continuous improvement.
- Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
- Developed strong and lasting rapport to improve customer service and retain valued clients.
Operations Manager
Aussie Outdoor and Leisure Company
01.2001 - 01.2010
- Orchestrating the comprehensive organization of 15 national trade shows annually, with a focus on crafting award-winning display stands, adeptly managing staff , and driving sales to surpass predetermined budgets
- Managing a portfolio of 8 stores nationwide, entailing responsibilities such as recruitment and staff training, store layouts, and oversight of both store sales and budgets.
- Spearheading the marketing and promotion initiatives for the company to enhance brand visibility and market presence
- Assuming a pivotal role in overseeing company operations during directors' overseas business trips, ensuring seamless continuity in business activities
- Proactively engaging with new suppliers and successfully implementing new product lines to diversify and strengthen the company's earnings.
National Manager
Pelejo International
01.2001 - 01.2010
- Proactively prospecting, developing, and overseeing new accounts within the South African market
- Delivering compelling presentations to prospective businesses, coupled with providing comprehensive staff training and ongoing support
- Demonstrating a remarkable ability to cultivate a portfolio, successfully onboarding and managing 102 new accounts since assuming the role
- Diligently handling returns and addressing complaints, ensuring consistent customer satisfaction
- Effectively managing and executing seasonal promotions to enhance market presence
- Conducting daily analyses and presenting detailed reports on a weekly and monthly basis to directors, facilitating informed decision-making
- Continuously sourcing new products to align with and complement the evolving needs of buyers within the market.
Education
Diploma - Sales & Business Management
Damelin College
South Africa2003
Matriculated -
Ramona' Private College
South Africa1999
Skills
- Solution Selling
- Sales Leadership
- Problem solving
- Rapport and Relationship Building
- Sales Strategy Development
- Continuous Improvements
Timeline
Queensland Sales Manager
Best Sheds
03.2017 - 08.2021
Sales Director
Sky-Well International
01.2016 - 01.2017
Senior Team Leader
Direct Life Insurance
11.2013 - 12.2015
Senior Sales Leader
Suncorp Direct Life Distribution
10.2011 - 11.2015
Operations Manager
Aussie Outdoor and Leisure Company
01.2001 - 01.2010
National Manager
Pelejo International
01.2001 - 01.2010
Diploma - Sales & Business Management
Damelin College
Matriculated -
Ramona' Private College
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