James Osborne
Coomera
Summary
Finance professional with deep expertise in financial analysis, client relationship management, and strategic planning. Strong focus on team collaboration and achieving results. Known for adaptability, reliability, and effective communication. Skilled in risk assessment, market research, and negotiation.
Overview
32
32
years of professional experience
Work History
Finance Broker
Xplore Financial Services Pty Ltd
02.2025 - Current
- Application of expert negotiation tactics when liaising between clients and lenders to achieve mutually beneficial outcomes.
- Collaborating with colleagues to develop innovative marketing strategies, generating new leads and expanding the client base.
- Conducting comprehensive financial analyses to identify optimal lending options for clients' unique needs.
- Maintains up-to-date knowledge of industry trends and regulations, ensuring compliance at all times.
- Providing clear communication throughout the loan process, keeping clients informed every step of the way.
Operations Director
Testrix Systems Pty Ltd
07.2010 - 01.2025
- Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
- Reviewed financial and operational reports on regular basis to make effective decisions.
- Initiated change management strategies that effectively addressed employee concerns while driving forward organizational transformation efforts.
- Led, supervised and provided strategic direction for other staff members.
- Collaborated within sales team to brainstorm business development strategies and identify customer product needs and preferences.
- Negotiated contracts, pricing structures and delivery schedules.
Technical Product Specialist
Cool Tech Testers
10.2007 - 06.2010
- Organized regular training sessions for customers to maximize their understanding and usage of our products.
- Identified areas for cost reduction in production processes without compromising on quality or functionality standards.
- Presented compelling sales pitches for potential clients, showcasing the value of our products and services.
- Implemented technical solutions for improved customer satisfaction, addressing various client needs.
- Conducted market research to identify emerging trends, influencing future product development strategies.
- Provided exceptional customer support, resolving complex technical issues quickly and effectively.
Senior Engineer
Integral (UK) Ltd
08.2003 - 09.2007
- Mentored junior engineers, providing guidance in best practices and fostering professional growth opportunities.
- Enforced rules and regulations to keep working environment safe.
- Controlled project costs by approving expenditures.
- Led cross-functional team for successful completion of multiple large-scale projects, ensuring timely delivery within budget constraints.
- Determined equipment failure root cause and implemented solutions.
- Reduced production downtime by developing maintenance plans and preventive measures.
- Implemented cutting-edge technological solutions to solve complex engineering challenges.
- Wrote, reviewed and edited technical document in accordance with template requirements.
Real Estate Broker
Hambro Countrywide Ltd
04.1996 - 07.2003
- Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
- Negotiated favourable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Negotiated purchase contracts and lease agreements to establish maximum value for clients.
- Managed mortgage brokers to ensure timely service delivery and exceptional financial results and profitability
Administration Officer
Department Of Social Security
09.1993 - 04.1996
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
- Facilitated effective communication between departments by acting as a liaison between management teams on critical projects or initiatives.
Education
Diploma - Finance & Mortgage Broking Management
Institute of Technology
Melbourne, VIC03-2025
Bachelor of Engineering & Bachelor of Law - Engineering & Law
University of Wolverhampton
Wolverhampton, UK06-1995
High School Diploma -
The Crestwood School
Kingswinford, UK06-1991
Skills
- Loan structuring
- Client management
- Cash flow management
- Portfolio management
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Finance Broker
Xplore Financial Services Pty Ltd
02.2025 - Current
Operations Director
Testrix Systems Pty Ltd
07.2010 - 01.2025
Technical Product Specialist
Cool Tech Testers
10.2007 - 06.2010
Senior Engineer
Integral (UK) Ltd
08.2003 - 09.2007
Real Estate Broker
Hambro Countrywide Ltd
04.1996 - 07.2003
Administration Officer
Department Of Social Security
09.1993 - 04.1996
Diploma - Finance & Mortgage Broking Management
Institute of Technology
Bachelor of Engineering & Bachelor of Law - Engineering & Law
University of Wolverhampton
High School Diploma -
The Crestwood School
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