Summary
Overview
Work History
Education
Skills
Software
Languages
Certification
Timeline
Generic

James Slatter

Retail And Hospitality Assistant
Clayton,VIC

Summary

Accomplished in enhancing customer experiences and streamlining operations, leveraged time management and POS system expertise at Kmart to significantly improve service efficiency. Adaptability and strong problem-solving skills have consistently contributed to team success and inventory accuracy, embodying patience and empathy in customer interactions. Also experienced in a fast paced kitchen environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Assistant

Kmartcorp
10.2020 - 08.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Assisted in training new employees, contributing to the development of a knowledgeable workforce.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.

Harvest Worker

Graincorp Ltd
11.2022 - 02.2024
  • Demonstrated flexibility in adapting to changing weather conditions and adjusting work schedules accordingly.
  • Promoted a positive working environment by effectively collaborating with diverse team members throughout each project.
  • Conducted thorough inspections of tools and equipment prior to use, minimizing potential hazards related to malfunctioning machinery.

Customer Service and Cook

KFC Restaurant
02.2020 - 10.2020
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

Bachelor of Engineering - Mechatronics

Monash University
Clayton, VIC
06.2024 - Current

High School Diploma -

Horsham College
Horsham, VIC
04.2001 -

Skills

Customer Assistance

Patience and Empathy

Inventory Tracking

POS System Operation

Cash Handling Accuracy

Store maintenance know-how

Flexible schedule availability

Time Management Capabilities

POS Systems

Complex Problem-Solving

Software

C, C, Python, Assembly, Excel

Languages

English
Native or Bilingual
Russian
Limited Working
German
Limited Working

Certification

Barista Course

Timeline

Bachelor of Engineering - Mechatronics

Monash University
06.2024 - Current

Harvest Worker

Graincorp Ltd
11.2022 - 02.2024

Retail Assistant

Kmartcorp
10.2020 - 08.2024

Customer Service and Cook

KFC Restaurant
02.2020 - 10.2020

High School Diploma -

Horsham College
04.2001 -

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James SlatterRetail And Hospitality Assistant