James Tan
Hughesdale,VIC
Summary
Dynamic Mail Officer with proven expertise at Australia Post, excelling in high-pressure environments. Recognized for enhancing customer satisfaction through timely deliveries and meticulous mail sorting. Strong problem-solving abilities and effective communication skills ensure seamless team collaboration and adherence to deadlines. Committed to maintaining confidentiality and workplace safety while managing diverse tasks efficiently.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Professional mail operations expert prepared to excel in this role. Proven track record in handling high volumes of mail with accuracy and efficiency. Known for strong team collaboration and adaptability to dynamic environments. Possess excellent organizational and communication skills valued by employers.
Overview
25
25
years of professional experience
Work History
Mail Officer
Australia Post
Dandenong, VIC
06.1999 - 06.2024
- Collaborated with team members to maintain a well-organized work environment for optimal productivity.
- Managed high-volume periods effectively by prioritizing tasks appropriately and working efficiently under pressure.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Provided support during peak mailing seasons ensuring that deadlines were met consistently.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Maintained a clean work environment that was free from clutter allowing for better focus on tasks.
- Handled sensitive materials responsibly, maintaining confidentiality and security of all correspondence.
- Enhanced customer satisfaction with timely and accurate mail deliveries.
- Processed incoming and outgoing mail in accordance with postal regulations.
Education
Certificate III - Strelisation Services
Institute of Health And Nursing Australia
Melbourne, VIC06.2025
VCE -
Christian Brothers College
Melbourne, VIC1993
Skills
- Problem-solving skills
- Handling and sorting mail
- Package handling
- Workplace safety
- Team collaboration
- Deadline oriented
- Lifting techniques
- Staff development
- Mail delivery
- Mail sorting
- Confidentiality
- Quick-learning
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Multitasking Abilities
- Active listening
- Effective communication
- Truck loading
- Physical stamina
Load trucks
Languages
Indonesian
Native or Bilingual
References
Clem Rozeti
Floor Coordinator, Australia Post
📞 0400 221 379
Josephine Robarts
Course Coordinator, IHNA
📞0451 061 161
Ranjana Liyanage
Trainer and Assessor, IHNA
📞 0415 034 300
Henry Sutanto
Team leader, Malvern cabrini
📞 0424 701 388
Timeline
Mail Officer
Australia Post
06.1999 - 06.2024
Certificate III - Strelisation Services
Institute of Health And Nursing Australia
VCE -
Christian Brothers College