Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamie Kroon

Pinjarra,WA

Summary

Dependable Membership Consultant eager to build strong customer relationships and take advantage of sales opportunities. Driven and responsible with a professional look and approach. Top-notch organizational, communication, and problem-solving abilities. Determined Scaffolder taking on challenges and working at extreme heights. Willing to step up and help out when needed in various capacities. Offering decision making and organizational skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Membership Consultant

Anytime FITNESS
PINJARRA, WA
04.2025 - Current
  • Assisted customers with membership inquiries and provided information about benefits, rates, and other details.
  • Maintained accurate records of all membership transactions including renewals, cancellations, and upgrades.
  • Collected member data to update records in the database.
  • Handled incoming calls regarding membership inquiries or requests for additional information.
  • Greeted members and visitors in a friendly manner.
  • Responded promptly to customer complaints and resolved issues in a timely manner.
  • Completed facility tours to demonstrate value of membership and describe key features.
  • Developed relationships with corporate partners to offer discounted membership rates.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.

Scaffolder

Scaff Hunter
Perth, WA
08.2023 - 06.2025
  • Assembled, erected and dismantled scaffolding for construction projects.
  • Liaised regularly with supervisors to report progress against project plans.
  • Loaded and unloaded scaffold components from vehicles safely.
  • Set up access platforms, ladders and hoists to enable safe movement around site.
  • Trained junior staff members in the safe operation of equipment used in scaffolding works.
  • Followed safe working practices at all times while erecting and dismantling scaffolds.

All Rounder

Kenwick Dial a Pizza
Perth, WA
05.2020 - 01.2022
  • Cleaned and sanitized kitchen surfaces and equipment.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Greeted customers and provided friendly customer service.

Education

Year 10

Kalamunda Senior High School
WA

Skills

  • Membership management
  • Customer service
  • Database management
  • Sales techniques
  • Relationship building
  • Conflict resolution
  • Communication skills
  • Sales proficiency
  • Customer relations
  • Reliability
  • Client outreach
  • Team leadership
  • Problem solving
  • Point of sale
  • Attention to detail
  • Positive and professional
  • Reliability and punctuality
  • POS system operation
  • Customer inquiries
  • Phone etiquette

Certification

  • WAH
  • SBHRWL
  • WHITE CARD
  • POLICE CHECK
  • WWCC
  • FIRST AID AND CPR

Timeline

Membership Consultant

Anytime FITNESS
04.2025 - Current

Scaffolder

Scaff Hunter
08.2023 - 06.2025

All Rounder

Kenwick Dial a Pizza
05.2020 - 01.2022

Year 10

Kalamunda Senior High School

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Jamie Kroon