Thomas Marshall
Melbourne
Summary
Professional and experienced worker with a proven ability to perform in fast-paced environments and under strict time constraints, seeking a new challenge and opportunity for growth.
Overview
9
9
years of professional experience
Work History
Membership Consultant
Anytime Fitness
Melbourne
06.2024 - 01.2026
- Assisted customers with membership inquiries and provided information about benefits, rates, and other details.
- Processed payments from new and existing members using point-of-sale systems.
- Assisted with marketing campaigns targeted towards potential members in the community.
- Completed facility tours to demonstrate value of membership and describe key features.
Senior Membership Consultant
Virgin Active
Melbourne
09.2022 - 02.2024
- Organised special events to promote membership benefits and services.
- Generated ideas for new products and services tailored to meet the needs of members.
- Resolved member inquiries and complaints in a timely manner.
- Supported sales team members to drive growth and development.
Factory Production Worker
Oslek Flooring
Melbourne
07.2017 - 01.2020
- Operated machinery to assemble products efficiently on the production line.
- Collaborated with team members to ensure smooth workflow and meet production goals.
- Inspected finished products for quality assurance and compliance with standards.
- Collaborated with team members to meet tight deadlines while maintaining high-quality standards.
Education
High School Diploma -
Saint Helena Secondary College
Melbourne11-2011
Skills
- Membership management
- Payment processing
- CRM software
- Customer relationship management
- Conflict resolution
- Team collaboration
- Time management
References
References available upon request.
Timeline
Membership Consultant
Anytime Fitness
06.2024 - 01.2026
Senior Membership Consultant
Virgin Active
09.2022 - 02.2024
Factory Production Worker
Oslek Flooring
07.2017 - 01.2020
High School Diploma -
Saint Helena Secondary College