Jamie Shapiro
Maroubra,NSW
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple tasks simultaneously with a high degree of efficiency.
Overview
7
7
years of professional experience
Work History
Food and Beverage Attendant
Sofitel Luxury Hotels
02.2024 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Developed strong rapport with regular patrons, fostering a welcoming atmosphere that encouraged repeat business.
- Ensured responsible alcohol service, adhering to local laws and regulations regarding age verification and intoxication levels.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
Retail Sales Associate
Academy Brand
10.2024 - 01.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Retail Sales Assistant
Rebel Sporting Goods
04.2024 - 10.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
- Improved store appearance with effective merchandising and creative displays.
- Used POS system to process sales, returns, online orders, and gift card activations.
Air Force Security
Royal Australian Air Force
03.2023 - 12.2023
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
Waiter
Stanley Street Cafe
01.2019 - 01.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
Cash Register
St Ives McDonald's
01.2018 - 01.2019
- Improved customer satisfaction by providing efficient and accurate cash register operations.
- Streamlined checkout process for customers by maintaining an organized and clean workstation.
- Reduced wait times for customers through quick transaction processing and multitasking abilities.
Coach
North Shore Basketball League
01.2018 - 01.2019
- Enhanced team performance by developing and implementing effective coaching strategies.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Increased athlete''s skills development through individualized training plans based on each player''s strengths and weaknesses.
- Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
Education
High School Diploma -
St Ives High School
Saint Ives, NSW10.2022
Skills
- Relationship Building
- Research
- Social Perceptiveness
- Remote Office Availability
- Teamwork and Collaboration
- Critical Thinking
- Organization
Extra Curricular
- St Ives AFL, 2014 - 2021
- North Shore Basketball League, 2015 - 2018
Timeline
Retail Sales Associate
Academy Brand
10.2024 - 01.2025
Retail Sales Assistant
Rebel Sporting Goods
04.2024 - 10.2024
Food and Beverage Attendant
Sofitel Luxury Hotels
02.2024 - Current
Air Force Security
Royal Australian Air Force
03.2023 - 12.2023
Waiter
Stanley Street Cafe
01.2019 - 01.2022
Cash Register
St Ives McDonald's
01.2018 - 01.2019
Coach
North Shore Basketball League
01.2018 - 01.2019
High School Diploma -
St Ives High School
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