Summary
Overview
Work History
Education
Skills
Timeline
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Jane Petley

Tewantin,QLD

Summary

Proven Retail Sales Worker with a track record of exceeding sales targets at Lightweight Traveller by employing expert product knowledge and exceptional customer service skills. Skilled in relationship building and cash handling, consistently enhancing customer satisfaction and loyalty. Demonstrates a keen ability for merchandise display and store operations, ensuring a visually appealing shopping environment. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

3
3
years of professional experience

Work History

Retail Sales Worker

Lightweight Traveller
04.2024 - Current
  • Achieved sales targets through effective communication and selling techniques.
  • Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
  • Increased customer satisfaction by providing exceptional service and product knowledge.
  • Ensured stock availability by regularly conducting inventory checks on popular items, reducing instances of missed sales opportunities due to out-of-stock products.
  • Assisted with inventory management, ensuring accurate product counts and timely restocking.
  • Conducted daily store opening and closing procedures, ensuring proper cash handling and security measures were in place.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labelling items, and arranging according to size or color.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Managed efficient cash register operations.
  • Used in-store system to locate inventory and place special orders for customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Provided personalized recommendations based on customer preferences or specific needs.

Retail Sales Worker

Oneworld Collection
05.2021 - 09.2023
  • Achieved sales targets through effective communication and selling techniques.
  • consistently met monthly budget.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
  • Utilized strong merchandising skills to create visually appealing displays that attracted customers'' attention and boosted sales potential.
  • Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.

Retail Sales Worker

Diana’s
06.2023 - 07.2023
  • Provided personalized recommendations based on customer preferences or specific needs.
  • Increased customer satisfaction by providing exceptional service and product knowledge.
  • Utilized strong merchandising skills to create visually appealing displays that attracted customers'' attention and boosted sales potential.

Education

Diploma of Early Childhood Education - Teaching

Curtin University
Perth, WA
1976

Skills

  • Product knowledge Expertise
  • Patience and Empathy
  • Store maintenance
  • Friendly manner
  • Loss prevention awareness
  • Cash handling proficiency
  • Customer Service
  • Time Management
  • Retail Sales
  • Order Processing
  • Problem-Solving
  • Relationship Building
  • Flexible Schedule
  • Phone Etiquette
  • Merchandise Display
  • Retail Store Operations
  • Money Handling
  • Store Opening and Closing

Timeline

Retail Sales Worker

Lightweight Traveller
04.2024 - Current

Retail Sales Worker

Diana’s
06.2023 - 07.2023

Retail Sales Worker

Oneworld Collection
05.2021 - 09.2023

Diploma of Early Childhood Education - Teaching

Curtin University

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Jane Petley