Summary
Overview
Work History
Education
Skills
Qualifications And Certifications
Professional Strengths And Attributes
Timeline
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Jane Yare

Margate,Australia

Summary

Dedicated and empathetic professional with extensive expertise in community services, specializing in strategic case management for individuals with complex disabilities. A proactive problem-solver with a passion for growth and excellence, skilled in fostering inclusivity, adapting to demanding environments, and building strong client relationships. Seeking an opportunity to contribute unique experience and achieve exceptional outcomes as a valuable team member.

Overview

26
26
years of professional experience

Work History

Detainee Support Worker

Brisbane Immigration Detention Centre
06.2010 - Current
  • Fostered client wellbeing and safety by maintaining inclusive, supportive environments.
  • De-escalated challenging situations effectively, ensuring positive outcomes.
  • Maintained confidential records and reports with meticulous attention to detail.
  • Championed client-focused programs to meet individual needs and enhance outcomes.
  • Collaborated with stakeholders to develop and execute Individual Management Plans (IMPs).
  • Demonstrated empathy and compassion while supporting individuals with diverse needs.
  • Supported day-to-day activities, transportation, and daily routines.
  • Liaised with multidisciplinary teams and external stakeholders to achieve goals.
  • Promoted cultural awareness and celebrated diversity through inclusive practices.
  • Followed strict protocols and procedures to ensure safety and operational integrity.

Disability and Mental Health Support Worker

Multicap Ltd.
10.2017 - 08.2019
  • Provided outstanding care for individuals with complex support needs such as challenging behaviours using person-centred, holistic approaches and Positive Behaviour Support Plans while adhering to Restrictive Practices procedures
  • Proficiently engaged in appropriate support provision assisting with Activities of Daily Living (ADLs) including transportation, daily routines such as personal hygiene and feeding
  • Continuously ensured optimal accuracy and safety with medication procedures and documentation of what is administered
  • Attained knowledge and expertise with conflict management using Maybo training demonstrating an in-depth understanding of how to confidently manage challenging behaviours diffusing difficult situations
  • Applied a high degree of attention to detail with recording client progress through daily shift reports

Declaration Votes and Inquiries Officer

Australian Electoral Commission
01.2016 - 01.2019
  • Promoted democracy and efficiently handled voter inquiries while maintaining strict confidentiality.

Disability Support Worker

Moreton Bay Regional Council
01.2006 - 01.2010
  • Built strong relationships with stakeholders and planned activities tailored to individual client needs.
  • Delivered compassionate care, including personal and domestic assistance, while ensuring accurate documentation.
  • Managed challenging behaviours with positive communication and expert conflict resolution skills.

Hospitality Worker

Hospitality Industry
01.1999 - 01.2006

Restaurant Supervisor

Banquets Attendant

Bar Attendant

Housekeeping

Concierge



Education

Dual Diploma - Community Welfare, Community Development

Metropolitan Institute of TAFE
01.2006

Senior Certificate -

Pine Rivers State High School
01.1990

Skills

  • Communication
  • Rapport-building
  • Adaptability
  • Collaboration
  • Proactivity
  • Self-motivation

  • Attention to detail
  • Empathy
  • Compassion
  • Patience
  • Professionalism
  • Integrity

Qualifications And Certifications

  • Annual CPR Refresher and Tri-annual First Aid, Australian Red Cross Training Services, 2022
  • Certificate II in Security Operations, ASPAC Training, Brisbane, 2010


Professional Strengths And Attributes

  • Strong communicator and collaborative team player, fostering unity and shared success in diverse settings.
  • Proactive and self-motivated, bringing a positive attitude and strong work ethic to every task.
  • Adaptable and flexible, thriving in dynamic environments while contributing to collective goals.
  • Committed to inclusivity and empathy, ensuring professionalism and integrity in client and team interactions.
  • Dedicated to achieving high standards, supporting both individual and team excellence.

Timeline

Disability and Mental Health Support Worker

Multicap Ltd.
10.2017 - 08.2019

Declaration Votes and Inquiries Officer

Australian Electoral Commission
01.2016 - 01.2019

Detainee Support Worker

Brisbane Immigration Detention Centre
06.2010 - Current

Disability Support Worker

Moreton Bay Regional Council
01.2006 - 01.2010

Hospitality Worker

Hospitality Industry
01.1999 - 01.2006

Senior Certificate -

Pine Rivers State High School

Dual Diploma - Community Welfare, Community Development

Metropolitan Institute of TAFE
Jane Yare