- Reading
- Cooking
- Baking
- Cleaning
- Fashion
- Volunteering
Janelle Slater
Blampied
Summary
Friendly, customer-focused individual with a extensive retail experience at Davies and Rose Rural Hardware. I take pride in building genuine relationships, delivering excellent service and making every customer feel welcomed. With strong skills in cash handling and stock management, I enjoy helping people find what they need and often go the extra mile to ensure their experience is positive. Known for my approachable nature, clear communication and ability to upsell in a way that feels natural, I’ve contributed to a welcoming and thriving retail environment.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Sales Assistant
Davies and Rose Rural Hardware
02.2013 - Current
- Assisted customers with product inquiries and recommendations.
- Processed sales transactions efficiently at point of sale systems.
- Maintained organised merchandise displays to enhance customer experience.
- Provided support in inventory management and stock replenishment.
- Greeted customers, creating a welcoming environment in the store.
- Participated in training sessions to develop product knowledge and skills.
- Handled customer inquiries, complaints and returns professionally, ensuring a positive experience for all clients.
- Developed strong customer relationships, enhancing satisfaction and repeat business.
Food and Beverage Attendant
Tangled Maze
2008 - 2013
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Operated point-of-sale systems efficiently for accurate order processing.
- Assisted in training new staff on service protocols and menu knowledge.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Prepared and served food & beverages while maintaining cleanliness and organisation of work area.
- Trained new staff on cafe procedures and customer service standards for consistent experiences.
Education
Year 10 Completion -
Daylesford Secondary College
Daylesford, VICSkills
- Customer service
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Opening and closing procedures
Certification
- Responsible Service of Alcohol Certified
- Full Driver's License
- Food Handling Certified
Interests
Timeline
Sales Assistant
Davies and Rose Rural Hardware
02.2013 - Current
Food and Beverage Attendant
Tangled Maze
2008 - 2013
Year 10 Completion -
Daylesford Secondary College