Janine Harring
Langford
Summary
Empathetic and understanding that has a natural ability to connect with people from all walks of life. Deeply spiritual, non-judgemental, and committed to offering guidance, advocacy, and emotional support to those in need. Known for building trust, providing a safe space, and believing in second chances. Strong personal values rooted in family, healing, and community connection, with lived experience that enhances professional understanding and compassion.
Overview
5
5
years of professional experience
Work History
Dental Receptionist and Steri Nurse
Harmony Orthodontics
Newman
06.2014 - 12.2015
- Processed referrals to specialists when required by the dentist.
- Collected payments from patients in accordance with established policies and procedures.
- Coordinated with other healthcare professionals to ensure efficient office operations.
- Managed front desk operations including scheduling appointments, collecting payments.
- Responded to inquiries from patients regarding their accounts or dental services offered.
- Created a welcoming environment for patients by providing exceptional customer service at all times.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Provided support with front office duties such as photocopying documents or scanning files.
- Communicated with patients with compassion while keeping medical information private.
Customer Service Attendant
Australia Post
Newman
01.2011 - 12.2012
- Provided assistance to customers with product selection, inquiries, and complaints.
- Resolved customer complaints in an efficient and timely manner.
- Demonstrated excellent communication skills when interacting with customers in person or on the phone.
- Processed sales transactions quickly and accurately.
- Handled cash register transactions accurately and efficiently.
- Checked out customers quickly while maintaining high accuracy levels during checkout operations.
- Approved passport applications, working with children's check and processed police clearance
- Handled express money orders, money orders and Western Union transactions to ensure customer satisfaction.
- Processed client utility bill payments efficiently, ensuring accurate account updates.
- Retrieved parcels, sorted mail, and organized delivery bags to enhance postal service efficiency.
Education
Certificate - Mental Health
Marr Mooditj Training
Waterford WA10-2025
Aboriginal Health Work
Marr Mooditj Training
Waterford WASkills
Empathy and active listening
Strong communication skills
Non-judgmental approach
Conflict resolution
Advocacy and support
Relationship building
Cultural sensitivity
Patience and compassion
Resilience and perseverance
Timeline
Dental Receptionist and Steri Nurse
Harmony Orthodontics
06.2014 - 12.2015
Customer Service Attendant
Australia Post
01.2011 - 12.2012
Certificate - Mental Health
Marr Mooditj Training
Aboriginal Health Work
Marr Mooditj Training