Jannatul Ferdous
Melbourne,VIC
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
1
1
year of professional experience
Work History
Sales Assistant
IGA Supermarket
10.2022 - Current
- Greeted customers and provided assassistance with product selection.
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Performed cashier duties such as scanning items, processing payments and issuing receipts or change
- due.
- Maintained inviting environment for customers by maintaining store organization and cleanliness.
- Bagged or packaged purchases and wrapped gifts.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Education
Bachelor of Arts - Economics
Victoria University
Melbourne, VIC09.2023
Skills
- Customer service
- Strong Communication and Interpersonal skils
- Processing Payments
- Complex Problem-Solving
- Cash Handling
- Opening and Closing Procedures
- Stock Management
- Multitasking
- Active listening
- Computer literacy
- Store Organization
Timeline
Sales Assistant
IGA Supermarket
10.2022 - Current
Bachelor of Arts - Economics
Victoria University
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