Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jared Farrugia

Norman Park

Summary

Proven leader and efficient problem-solver, excelled as a Support Manager at McDonald's Restaurant, lead management training to achieve and surpass set KPIs.

Contributed to the highest-performing store in Queensland in safety and training. Skilled in team leadership and exceptional customer service, enhanced workplace productivity and employee retention.

Overview

3
3
years of professional experience

Work History

Crew Coach

McDonald's Restaurant
2022.03 - Current
  • Lead kitchen area staff
  • Supervise/Train new employees
  • Assist Store to resolve customer complaints
  • Staff support
  • Monitor delivery/Inventory of goods
  • Manage grill and food handling process

Management Trainee

McDonald's Restaurant
2022.03 - Current
  • Improved management skills by participating in rigorous training programs and workshops.
  • Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
  • Gained knowledge of company policies, protocols and processes.
  • Acted with integrity, honesty, and knowledge to promote culture of company.

Education

Bachelor of Science - Psychology

Griffith University
Brisbane, QLD
03.2023

High School Diploma -

St Laurence's College
Brisbane, QLD
11.2022

Skills

  • Team leadership and management
  • Effective and efficient customer service
  • Personable
  • Lateral thinking
  • Problem-solving

Accomplishments

Year 12 Prefect, St Laurence's College, 2022


Rugby Coach, St Laurence’s College, April 2023-September 2024

  • Building connections with students and parents
  • Showing leadership and teaching skills to the players
  • Learning how to grow as a coach and a playing group to develop connections for personal growth


Volunteer - Emmanuel City Mission Yr 11 & 12


Food Safety verified certification


RSA and RSG certified



Timeline

Crew Coach

McDonald's Restaurant
2022.03 - Current

Management Trainee

McDonald's Restaurant
2022.03 - Current

Bachelor of Science - Psychology

Griffith University

High School Diploma -

St Laurence's College
Jared Farrugia