Michael Lai
Brisbane,QLD
Summary
Crew coach excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers and other workers to hone in on unique requirements. Prepared to work hard, build connections and display interpersonal skills and abilities developed over a 4 year career to my role. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Crew Coach
Hungry Jacks
09.2019 - Current
- Provided coaching and mentoring to employees.
- Trained and mentored new personnel hired to fulfill various roles throughout the store.
- Established and maintained quality control standards.
- Analyzed and evaluated training effectiveness and program outcomes.
Education
Occupational Therapy -
University of Queensland
Saint Lucia, QLD11.2026
High School Diploma -
St Laurence's College
Brisbane, QLD11.2022
Skills
- Task Delegation
- Staff Motivation
- Technical Expertise
- Team Building
- Interpersonal Skills
- Employee Engagement
- Financial Management
- Customer Service
- Team Leadership
Timeline
Crew Coach
Hungry Jacks
09.2019 - Current
Occupational Therapy -
University of Queensland
High School Diploma -
St Laurence's College
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