Overview
Work History
Skills
Certification
Referees
Timeline
Generic

Jarrod Dunstone

Huntly,VIC

Overview

4
4
years of professional experience
1
1
Certification

Work History

Ed Support Level 1-Range 2 (casual)

Epsom Primary School
06.2024 - Current
  • Assist students that have challenging behaviour and/or learning difficulties
  • Provide routine support to classroom teacher
  • Support students individually and in small groups to reinforce learning concepts.
  • Monitor and supervise students inside the classroom and in the school yard to promote student safety for all.
  • Give one-on-one attention to students, while maintaining overall focus on entire group.
  • Manage crisis situations calmly, maintaining safety protocols while supporting the emotional well-being of affected students during challenging moments within the school day.
  • Improve student behaviour by implementing positive reinforcement techniques and behaviour management plans.
  • Help teachers with student testing, providing feedback to the teacher.
  • Operate and instruct students in routine use of computer systems
  • Develop strong relationships with students and staff
  • Respond to all students in a warm and encouraging manner
  • Maintain a safe, clean and comfortable learning environment
  • Follow school policies and procedures

Store Assistant (part-time)

ALDI
11.2023 - Current
  • Greet customers, help locate merchandise, and suggest suitable options.
  • Resolve customer complaints professionally, turning negative experiences into positive outcomes.
  • Provide training to new hires on store procedures, product knowledge, and customer service best practices.
  • Check pricing, scan items, apply discounts, and serving of customers
  • General cleaning duties, making sure aisles are tidy with accurate signage for current promotions.
  • Restocking of products to ensure shelves are always stocked.
  • Balance and organize cash register by handling cash, counting change.

Team Member (casual)

KFC
09.2020 - 10.2023
  • Operate registers to process payments and take customers orders.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Address and resolve customer complaints in polite and professional manner.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Busser (casual)

Starbar/Tonic Bar
10.2022 - 12.2022
  • Developed strong relationships with managers and fellow team members to support team success and positive work environment.
  • Displayed excellent time management skills while balancing multiple tasks simultaneously.
  • Remained calm and composed in tense situations involving angry or upset customers/patrons.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Bussing tables, wiped up spills, collection of trash and removed trays to maintain fresh and clean customer areas.
  • Monitored beverage supplies, assisting with restocking when needed.
  • Assisted with opening and closing of bar/club

Skills

  • Strong Communication Skills
  • Teamwork and Collaboration
  • Fast Learner
  • Attention to Detail
  • Calm and Patient Demeanour
  • Student Engagement
  • Resilient
  • Customer Service
  • Proficient Computer Skills
  • Motivated and Goal-Driven

Certification

  • Employee Working with Children Check card
  • First Aid / CPR Certificate
  • Sport and Recreation Cert 3
  • Victorian Certificate of Education (VCE)
  • Responsible Service of Alcohol (RSA) certificate


Referees

Mrs Gill Davey ph: 0488 010 369

I have worked in Gill's classroom at Epsom Primary School. Gill can attest my ability to support students with learning difficulties and/or challenging behaviour, and my ability to use initiative and collaborate with teaching staff to help deliver the classroom program.


Ms Kate FitzGerald ph: 0413 141 816

Kate is the Assistant Principal at Epsom Primary School. Kate can comment on my ability to assist students to achieve their potential and my ability to collaborate with teaching staff to ensure successful outcomes for students of all abilities. She can also comment on my personal skills of being a good natured, reliable and responsible worker.


Mr Daniel Styles ph: 0448 636 611

Daniel is a Store Manager at ALDI and is able to comment on my friendly personality, strong work ethic, effective communication skills and the ability to work both autonomously and in a team environment.



Timeline

Ed Support Level 1-Range 2 (casual)

Epsom Primary School
06.2024 - Current

Store Assistant (part-time)

ALDI
11.2023 - Current

Busser (casual)

Starbar/Tonic Bar
10.2022 - 12.2022

Team Member (casual)

KFC
09.2020 - 10.2023

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Jarrod Dunstone