Jasmina Lerovska
Hurstville
Summary
Dynamic Laser/Beauty Therapist with a proven track record at Monita Beauty Skincare and Fair Beauty, excelling in patient care and skin analysis. Spearheaded marketing initiatives, significantly enhancing client satisfaction and retention. Demonstrates exceptional customer service and teamwork, adept at creating personalised treatment plans. Known for meticulous cleanliness and organisational skills, ensuring optimal safety and client trust.
Overview
2
2
years of professional experience
Work History
Laser Therapist
Monita Beauty Skincare
02.2024 - 02.2025
- Maintained high safety standards by routinely inspecting and calibrating laser equipment.
- Assisted in marketing efforts to promote the clinic''s services, attracting new clients through social media and community events.
- Contributed to a welcoming clinic environment by maintaining cleanliness and organization of treatment areas.
- Developed strong rapport with patients, fostering trust and open communication during treatments.
- Educated patients on post-treatment care, ensuring proper healing and minimizing complications.
- Increased client satisfaction by providing personalized treatment plans based on individual needs and goals.
- Managed inventory of supplies, ensuring adequate stock levels for uninterrupted treatments sessions.
- Customized facial and body treatments to craft personalized sessions and recommended home care regimen to achieve desired results.
- Achieved high levels of patient retention through exceptional customer service and clinical skills.
- Built strong relationships with customers to drive repeat business.
Beauty Therapist
Fair Beauty
04.2023 - 01.2024
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
- Educated clients on care processes and advised on further care and products.
- Maintained counter and display areas for cleanliness and organization.
Education
Graduate -
Peakhurst High School
Peakhurst, NSWSkills
- Patient care
- Skin analysis
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Cleaning and sanitizing
Timeline
Laser Therapist
Monita Beauty Skincare
02.2024 - 02.2025
Beauty Therapist
Fair Beauty
04.2023 - 01.2024
Graduate -
Peakhurst High School
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