Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organisational growth.
Overview
3
3
years of professional experience
Work History
Waitress
The Guinness arms
Bury St Edmund’s , Suffolk
09.2024 - 02.2025
Bussed tables as needed during peak hours.
Participated in team meetings to discuss new menu items or changes in policy.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Presented menus and answered questions regarding items.
Performed basic math calculations when computing bills for customers' meals.
Maintained a clean work station by restocking supplies, wiping down counters.
Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Demonstrated knowledge of wine selection, pairings, vintages.
Trained new employees to perform duties.
Retail Worker
Blacks
Bury St Edmunds , Suffolk
05.2023 - 06.2024
Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
Handled returns and exchanges according to company policies.
Inspected merchandise for defects prior to display on sales floor or shipment to customers.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Improved customer service feedback scores through outstanding service.
Processed payments and maintained accurate drawers to meet financial targets.
Conducted regular price checks on merchandise throughout the day to ensure accuracy of pricing information displayed on tags.
Assisted large number of customers per day in finding or selecting items.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Stable Worker
Barrow Hall Stables
Barrow
02.2022 - 12.2023
Assisted in training exercises, helping horses develop their physical abilities and skills.
Assisted riders during lessons by providing guidance on safety procedures and proper horse handling techniques.
Collaborated with stable management to improve facility maintenance processes and protocols for enhanced equine welfare.
Established trust with each horse through consistent interaction, fostering positive relationships between animals and staff members alike.
Cared for specialized equipment such as saddles and bridles, prolonging their lifespan through regular cleaning and maintenance tasks.
Improved horse health by providing daily grooming and proper feeding routines.
Maintained clean and organized stables for a safe environment, ensuring optimal living conditions for horses.
Worked with ranch hands to clean stables and riding areas.