Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Jasmine Briggs

Goulburn,NSW

Summary

Diligent Hospitality Worker with great people skills. Dedicated to providing guests with best-in-class service and elevating reputation of establishment. Equipped to reliably meet standards and go above requirements to help team members with wide-ranging hospitality needs.

Overview

2
2
years of professional experience

Work History

Hospitality Worker

Woodworks Cafe
Bungendore, NSW
11.2021 - Current
  • Cleared table and bussed dishes to allow for quick setups.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Stocked service areas with supplies during slow periods.
  • Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
  • Addressed complaints to kitchen staff and served replacement items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Served food and beverages to patrons and confirmed complete orders.
  • Provided guest assistance and information regarding local attractions and points of interest.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

High School Diploma -

Goulburn High School
Goulburn, NSW
12-2023

Skills

  • Cleaning and Sanitizing
  • Supply Restocking
  • Transaction Processing
  • Customer Service Management

Affiliations

-Painting

-Gym

Accomplishments

  • Bronze, Silver and Gold medals in Gymnastics
  • Top of the year in art
  • Represented my school in Rugby
  • Represented my school in various leadership roles
  • I have been asked to train staff on the floor various amount of times
  • I have also taken the role of managing the floor in replacement of the cafe manager

Timeline

Hospitality Worker

Woodworks Cafe
11.2021 - Current

High School Diploma -

Goulburn High School

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Jasmine Briggs