Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to creating an enjoyable work environment and exceptional customer experience, while following health and safety guidelines and handling food items properly. Very excited to join the Bean Squeeze family!
Hi, I’m
Jasmine Burns
Beauty Therapist
Waurn Ponds,VIC
Summary
Overview
4
years of professional experience
Work History
Saltair Day SpaTorquay, VIC
Beauty Therapist
01.2023 - Current
Job overview
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Saltair Day SpaTorquay, VIC
Day Spa Manager
01.2021 - 01.2023
Job overview
- Maximized efficiency through time management and staff supervision to boost productivity.
- Oversaw upkeep of entire facility and notified maintenance for service repairs.
- Worked with suppliers to identify cost savings opportunities resulting in reduction in expenses.
- Recorded product sales into spa's weekly income report.
- Managed activities related to staff training, treatment procedures, inventory management and marketing.
- Trained and supervised spa staff on best practices, sales techniques and customer service.
- Greeted spa guests warmly to create positive first impression of establishment.
Saltair Day SpaTorquay, VIC
Beauty Therapist
11.2019 - 01.2021
Job overview
Cotton On Distribution CentreGeelong, VIC
Packer
08.2019 - 12.2019
Job overview
- Complied with safety, health, and environmental regulations as prescribed by law.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Completed daily orders with expert picking and packing of shipments.
Cornerstone CafeBallarat, VIC
Waitress
05.2019 - 08.2019
Job overview
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
The GordonGeelong
Diploma of Beauty Therapy from Beauty Therapy
02.2019 - 2019.11
University Overview
Mount Clear CollegeBallarat
High School Diploma
02.2012 - 2017.11
University Overview
Skills
Relationship building and management
undefinedReferences
References
- Grace Harding (Saltair - General Manager): 0401 925 041
- Kelly Sismaet (Saltair Day Spa - Manager): 0420 404 357
- Kayla Manser (Cotton On Distribution Centre - Packer): 0468 955 402
Timeline
Beauty Therapist
Saltair Day Spa
01.2023 - Current
Day Spa Manager
Saltair Day Spa
01.2021 - 01.2023
Beauty Therapist
Saltair Day Spa
11.2019 - 01.2021
Packer
Cotton On Distribution Centre
08.2019 - 12.2019
Waitress
Cornerstone Cafe
05.2019 - 08.2019
The Gordon
Diploma of Beauty Therapy from Beauty Therapy
02.2019 - 2019.11
Mount Clear College
High School Diploma
02.2012 - 2017.11
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