Jasmine Caldwell
Armidale,NSW
Summary
Diligent and detail-oriented Administrator with proven history in successful team management. Professionally coordinate files, correspondence, and resources to boost productivity and facilitate operations. Skilled in general office processes and optimization strategies.
Overview
15
15
years of professional experience
Work History
Administration Officer
Department of Communities and Justice
Armidale
05.2024 - Current
- Managed and maintained office filing systems, ensuring all documents are accurately stored and easily retrievable.
- Provided administrative support to senior management staff, including diary management, travel arrangements and document preparation.
- Organized meetings and conferences for internal staff members, as well as taking meeting minutes.
- Processed invoices, purchase orders and other financial paperwork in accordance with company policies.
- Developed and implemented effective office procedures to ensure smooth running of the organisation.
- Answered incoming telephone calls and responded to customer enquiries promptly and courteously.
- Assisted with the preparation of weekly reports on a range of topics including court figures, budgeting information.
Property Manger
Professionals Realestate
Armidale
05.2018 - 05.2024
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Developed marketing plans to promote vacant houses/units through various channels, such as online listings or print media ads.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Met with prospective tenants to show property and assess applications or sign leases.
Online Manager
Woolworths
Armidale
10.2009 - 05.2018
- Processed customer orders accurately and efficiently.
- Provided technical support for customers experiencing difficulty with their online purchases.
- Managed inventory levels to ensure timely delivery of items to customers.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Education
Entrance Degree -
Oorala UNE
University Of New England02-2018
High School Diploma -
Armidale High School
Armidale, NSW12-2012
Skills
- Policy and procedure modification
- Documentation and control
- Reporting skills
- Calendar management
- Document control
- Meeting facilitation
- Customer service
- Teamwork and collaboration
- Microsoft Word
- Friendly, positive attitude
- Multitasking
- Conflict resolution
- Organization and time management
- Computer skills
Affiliations
I am passionate and driven individual with a love for sports, outdoor activities, and competitive dance. With a strong background in performance and teamwork, I excel in dynamic environments where focus, determination, and adaptability are key. My experience as a competitive dancer has honed my discipline, work ethic, and ability to thrive under pressure, while my enthusiasm for outdoor sports reflects my appreciation for both physical challenge and teamwork. I am committed to continuously improving, whether in personal fitness, dance, or leadership, and am eager to bring my energy and commitment to new challenges.
Accomplishments
I have achieved exceptional recognition in both performance and leadership, including being the first Armidale Dancing Soloist to perform at the Sydney Opera House, a milestone that reflects my dedication, discipline, and commitment to excellence in dance. I was honored with an award for outstanding performance in property management, further showcasing my strong work ethic and ability to exceed targets. Whether leading a team, excelling in competition, or pushing myself to new physical limits, I thrive in challenging environments and am always striving for success.
Timeline
Administration Officer
Department of Communities and Justice
05.2024 - Current
Property Manger
Professionals Realestate
05.2018 - 05.2024
Online Manager
Woolworths
10.2009 - 05.2018
Entrance Degree -
Oorala UNE
High School Diploma -
Armidale High School
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