Online Team Member
Toymate
11.2022 - 05.2023
- Exhibited high energy and professionalism when dealing with customers and staff.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
- Managed timely and effective replacement of damaged or missing products.