Jasmine Dehar
Jordan Springs,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised or within a team. Willing to give anything a go.
Overview
11
11
years of professional experience
Work History
Night-Fill
WOOLWORTHS
03.2022 - Current
- Stocked shelves with merchandise to ensure product availability for customers.
- Organized backroom inventory for efficient access and management of stock.
- Collaborated with team members to maintain store cleanliness and safety standards.
- Monitored product expiration dates and rotated stock to minimize waste.
- Operated pallet jacks and other equipment for moving heavy merchandise safely.
- Communicated effectively with management regarding stock levels and supply needs.
- Maintained cleanliness of work areas throughout shift.
- Provided customer service assistance when needed during late night hours.
- Assisted customers with locating items in the store or on the sales floor.
- Rotated stock regularly to ensure freshness of items on display.
- Updated pricing and sales signs to promote merchandise.
- Assisted customers with product, promotion, and policy information.
- Maintained inventory levels by filling shelves during night shifts.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Customer Service Representative
JETSTRAR AIRLINES
01.2021 - 03.2022
- Provided exceptional customer support to passengers during flight disruptions.
- Assisted customers with bookings, cancellations, and itinerary changes.
- Resolved passenger inquiries through phone and face-to-face interactions.
- Collaborated with team members to ensure smooth airport operations.
- Managed ticketing processes using airline reservation systems efficiently.
- Educated passengers on travel policies and procedures effectively.
- Handled complaints with professionalism and empathy to maintain satisfaction.
- Coordinated with ground staff to facilitate seamless boarding experiences.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
Bar & Gaming Attendant
HENRY SPORTS CLUB
03.2019 - 01.2021
- Delivering exceptional customer service with an emphasis on satisfaction.
- Independently opening and closing the bar.
- Assisted members with all enquiries and concerns.
- Maintained cleanliness and organization of club facilities and equipment.
- Supported team members in daily operations and event preparations.
- Monitored inventory levels and assisted with supply ordering processes.
- Provided customer service to patrons in gaming areas.
- Maintained cleanliness and organization of gaming equipment.
- Assisted players with understanding game rules and procedures.
- Monitored gaming activities for compliance with regulations.
- Collaborated with team members to enhance guest experiences.
- Handled cash transactions and managed payouts efficiently.
Distribution Process Worker
TRUE ALLIANCE (DHL)
06.2015 - 07.2018
- RDS put away.
- Voice picking of orders.
- Loaded and unloaded shipments efficiently using forklifts and pallet jacks.
- Operated equipment to move products within the distribution center.
- Maintained inventory accuracy through regular cycle counts and updates.
- Collaborated with team members to ensure timely order fulfillment.
- Dispatching of orders.
Education
Administration Certificate III -
RSA Certificate -
RCG Certificate -
Industry Skincare & Beauty Course -
Skills
- Customer service
- Attention to detail
- Customer support
- Ticketing systems
- Inventory management
- Customer relationship management
- Communication skills
- Team collaboration
- Problem solving
- POS systems experience
- Product and service solutions
References
References available upon request.
Timeline
Night-Fill
WOOLWORTHS
03.2022 - Current
Customer Service Representative
JETSTRAR AIRLINES
01.2021 - 03.2022
Bar & Gaming Attendant
HENRY SPORTS CLUB
03.2019 - 01.2021
Distribution Process Worker
TRUE ALLIANCE (DHL)
06.2015 - 07.2018