Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jasmine Tillotson

Nar Nar Goon,VIC

Summary

Friendly Sales assistant specialising in customer service. Expert knowledge & experience in cosmectics, general pharmaceutical items.

I also have alot of experience in hairdressing aswell as the beauty/ fashion field.

Assisting the qualified hairdresser/hairdressers. Cleaning the salon & assisting customers. Making bookings for clients & assisting phone enquiries.

I am diligent and familiar with skills and abilities needed to succeed. I always have a happy and ethusiastic approach to my work. I am also eager to learn new skills.


Overview

4
4
years of professional experience

Work History

Apprentice Hairdresser

Tadiki Hair
10.2023 - 10.2024
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Assisted the hair stylist why taking appointments and checking clients in.
  • Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
  • Preformed basin services such as preparing the client for cutting services for the hair stylist
  • Finishing off the hair stylists clients by preforming blowaving, straightening and curling.
  • Making beverages for clients such as tea, coffee, water ect.
  • Used social media platforms to promote salon and services.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Delivered outstanding results under pressure during peak hours while maintaining composure.
  • Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.

Retail Sales Assistant

Chemist Warehouse
11.2022 - 05.2023
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
  • Built strong relationships with customers, resulting in repeat business and referrals.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Recommended complementary purchases to customers, increasing revenue.

Hair Assistant

Hairbyshaejean
09.2022 - 11.2022
  • Assisted the hair stylist why providing basin services.
  • Assisted the hair stylist why preparing the area for the next client.
  • Cleaning salon equipment and the salon at the end of or throughout the day.
  • Making tea, coffee and bringing water to clients
  • Meticulously sanitized all tools after each use according to industry standards to maintain a hygienic working environment.
  • Helped prepare clients for hair service.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Educated clients on how to maintain healthy hair.
  • Prepared and mixed color formulas for clients' hair.
  • Provided assistance to stylists when needed.

Sales Assistant

Priceline Pharmacy
01.2021 - 06.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Prioritized helping customers over completing other routine tasks in store.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Listened to customer needs and desires to identify and recommend optimal products.

Salon Assistant

Off the Top Barber Shop
01.2022 - 05.2022
  • Helped prepare clients for hair service.
  • Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Enhanced client satisfaction by providing excellent customer service and maintaining the salon''s cleanliness.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Processed payments, entering sales in register for prompt customer service.
  • Set appointments for approximately 5-10 clients per day.
  • Provided assistance to stylists when needed.

Education

No Degree - Retail Cosmetics

Community Collage Gippsland
Warragul, VIC
12-2023

No Degree - Salon Assistances

Community Collage Gippsland
Warragul, VIC
12-2022

Skills

  • Client consultation
  • Punctuality
  • Hair washing and blow drying
  • Multitasking
  • Professionalism
  • Blow-drying mastery
  • Hair styling expertise
  • Marketing
  • Color application
  • Salon maintenance
  • Processing payments
  • Sales expertise
  • Stock management
  • Teamwork
  • Reliability

Interests

I love to learn more about fashion aswell as beauty and hair

i like to hang out with my loved ones and doing things that make me happy, such as shopping spending one on one time, aswell as playing with my animals


I also love to go shopping :)

Timeline

Apprentice Hairdresser

Tadiki Hair
10.2023 - 10.2024

Retail Sales Assistant

Chemist Warehouse
11.2022 - 05.2023

Hair Assistant

Hairbyshaejean
09.2022 - 11.2022

Salon Assistant

Off the Top Barber Shop
01.2022 - 05.2022

Sales Assistant

Priceline Pharmacy
01.2021 - 06.2022

No Degree - Retail Cosmetics

Community Collage Gippsland

No Degree - Salon Assistances

Community Collage Gippsland

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Jasmine Tillotson