Knowledgeable, security operational professional known for effectively overseeing team operations and maintaining high standards. Demonstrated ability to implement process improvements that enhance productivity. Proven skills in leadership and problem-solving, ensuring smooth workflow and team cohesion.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Cultural Liaison Officer
Department of Youth Justice and Victims Supports
02.2022 - Current
Provides supports to Aboriginal and Torres Strait Islander young people remanded/sentenced in a secure detention environment.
Facilitate cultural programs, sharing cultural knowledge to young people.
Attend case reviews and provide cultural input and advice to stakeholders.
Support young people through sorry business/sad News and attending funerals with young people that are approved for a leave of absence in community.
Facilitated communication between diverse cultural groups and stakeholders, enhancing collaboration and understanding.
Delivered Cultural Capability training focusing on cultural competency for staff, improving service delivery effectiveness.
Assisted in conflict resolution by mediating discussions between parties from different backgrounds, fostering a respectful environment.
A/ Cultural Liaison Officer
Department of Youth Justice and Victim Supports
03.2021 - 07.2021
Section Supervisor
Department of Youth Justice and Victims Supports
06.2014 - 02.2022
Supervise, coach and lead Detention Youth Workers to manage daily activities and routines in the detention centre.
Supervised daily operations within youth justice programs to ensure compliance with policies.
Trained and mentored staff on best practices for youth engagement and conflict resolution.
Coordinated interdisciplinary meetings to address youth needs and optimize resource allocation.
Assisted in crisis management situations, ensuring safety protocols were followed effectively.
Mentored junior staff members, helping them develop professional skills for career growth.
Provide supervision and support to young people within Youth Detention Centre.
Address offending behaviour with young people.
Develop and coordinate the plans that are used to rehabilitate and reintegrate.
Assisted with resolving major racial conflicts using de escalation methods.
Deputy Chair of the Indigenous Reference Group
Detention Youth Worker
Department of Youth Justice and Victims Supports
06.2004 - 06.2014
Maintained safe and secure living environment for young people
Assist in centre security; searches, escorts, key control, and security equipment like body-worn cameras, and radios.
Supervise and assist with the delivery of activities through trauma informed and cultural responsive practices.
Support young people to engage with cultural, education, therapeutic and vocational programs
Support young people to maintain positive relationships with other young people, staff and families.
Facilitated individual and group sessions to promote emotional well-being and resilience among youth.
Developed and implemented tailored activity plans to engage at-risk youth in positive behaviours.
Collaborated with multidisciplinary teams to assess needs and coordinate appropriate interventions for youth clients.
Assisted in crisis intervention, providing immediate support to youth in distressful situations.
Maintained accurate records of interactions, progress, and outcomes to ensure effective case management.
Skills
Adapt to new procedures efficiently
Security protocol implementation
Conduct risk assessments for various environments
Certification
Body worn camera training
HLTAID001 Provide cardiopulmonary resuscitation
HLTAID002 Provide basic emergency life support
HLTAID003 Provide first aid
Trauma informed practice workshop
Certificate IV in Youth Work (Juvenile Justice)
Diploma of Community Services (Youth Work)
Protection Actions Continuum training
First aid (is this in date)
Indigenous Games qualification
Food safety handling course
Trained in Restorative Practice
Aboriginal and Torres Strait Islander Cultural awareness
Youth Justice Worker Custodial – Unit Supervisor at Parkville Youth Justice Precinct, Department of Justice and Community SafetyYouth Justice Worker Custodial – Unit Supervisor at Parkville Youth Justice Precinct, Department of Justice and Community Safety