Jason Byron
Sunbury,VIC
Summary
Experienced retail professional with a strong background in daily operations and team leadership. Skilled in inventory management, problem-solving, and enhancing customer satisfaction through effective communication and timely resolutions.
Overview
11
11
years of professional experience
Work History
Duty Store Manager
Aldi
Roxburgh Park, Vic
12.2024 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Conducted regular audits to ensure adherence to safety and quality protocols.
- Monitored financial performance and controlled expenses within budget guidelines.
- Resolved customer inquiries and complaints to maintain satisfaction levels.
- Ensured compliance with safety regulations and company policies.
Assistant Manager
Drummond Golf
Niddrie, VIC
05.2021 - 12.2024
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Monitored inventory levels and placed orders to restock shelves.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Implemented efficient systems for tracking stock movement.
- Performed regular price checks to ensure competitive pricing.
- Developed relationships with suppliers to negotiate better prices.
- Updated POS system with new products and promotional offers.
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored employee performance and identified performance gaps for corrective action.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Updated and maintained store signage and displays.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Butcher
Bon Meats
Hadfield, Vic
01.2020 - 05.2021
- Accepted and examined quality and correctness of daily meat deliveries.
- Passed health inspections by correctly evaluating meat temperatures for safety and quality and keeping detailed records of heat statuses.
- Filled daily specialized requests and completed wholesale orders.
- Cut, wrapped, weighed and labeled orders for customers.
- Properly stored meat to decrease waste and increase product freshness span.
Butcher
Paul's Butchery
Plenty Valley, VIC
11.2019 - 01.2020
- Monitored employee use of machinery, including mincers, slicers and sausage fillers.
- Accepted and examined quality and correctness of daily meat deliveries.
- Passed health inspections by correctly evaluating meat temperatures for safety and quality and keeping detailed records of heat statuses.
- Closely monitored display and refrigerator temperatures to ensure safety and quality of products.
- Educated customers on meat choices and preparation methods to increase sales.
- Answered customer questions about specific products and cut meats to specifications.
- Handled all cash and card transactions daily.
Warehouse Manager
Direct Building Supplies
Sunshine, VIC
06.2015 - 12.2019
- Used logistic appointment scheduling software to track orders, provide updates and confirm deliveries.
- Established and maintained good relations with customers, vendors and transport companies.
- Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Established and trained personnel in security and safety procedures to reduce liability and safeguard warehouse operations.
- Planned and implemented layout enhancements to promote efficiency and maximize space utilization.
- Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
Education
High School Diploma -
Brighton Secondary College
Brighton, VICSkills
- Computer application knowledge
- Following regulations
- Multitasking and prioritization
- Inventory management
- Customer service
- Staff training
- Compliance standards
- Problem solving
- Effective communication
- Team leadership
Affiliations
Lancefield Golf Club Captain 2022 - 2023
Current member of Goonawarra Golf Club
Current member of Goonawarra Golf Club
Timeline
Duty Store Manager
Aldi
12.2024 - Current
Assistant Manager
Drummond Golf
05.2021 - 12.2024
Butcher
Bon Meats
01.2020 - 05.2021
Butcher
Paul's Butchery
11.2019 - 01.2020
Warehouse Manager
Direct Building Supplies
06.2015 - 12.2019
High School Diploma -
Brighton Secondary College