Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
Open To Work
Hi, I’m

Jason Joshua Withers

MELBOURNE,VIC

Work Preference

Desired Job Title

NDIS Support WorkerHouse Manager and NDIS Support WorkerNDIS Support Worker and Concierge SupportLead NDIS Support WorkerCrew Member, Café Coordinator and Department Service Manager

Location Preference

HybridRemoteOn-Site
Location: MELBOURNE, VIC
Open to relocation: Yes

Summary

Dedicated NDIS professional skilled in management and participant advocacy. Demonstrates effective leadership in coordinating care plans and enhancing the quality of life for individuals with diverse needs. Committed to fostering independence and well-being through empathetic support and crisis management.

Overview

1
Certificate
13
years of professional experience

Work History

Kangaroo Care

NDIS Support Worker
02.2025 - 03.2026

Job overview

  • Supported participants in daily living activities within 24/7 supported independent living accommodation, enhancing their quality of life.
  • Facilitated cooking, cleaning, community access, grocery shopping, and appointment management to promote independence and well-being.
  • Contributed to positive participant experiences in a support worker role within 24/7 SIL accommodation.

Koala Care

House Manager and NDIS Support Worker
08.2024 - 02.2025

Job overview

  • Coordinated appointments, grocery shopping, and medication management, collaborated with mental health professionals to revise behaviour support plan, implemented lifestyle improvement strategies, monitored for psychosis, and arranged hospital visits as necessary.
  • Supervised a team of support workers to address the complex and evolving needs of the resident.
  • Developed routines and managed behaviours for a person with high care needs who initially refused medications, addressing life-threatening conditions and complex mental health needs.
  • Oversaw client care and support staff independently as the sole contact for support coordinator, facilitating effective communication and care without in-person oversight.

La Vita Care

NDIS Support Worker and Concierge Support
08.2023 - 02.2024

Job overview

  • Managed resident needs to deliver timely support and care, adjusting roster to accommodate immediate requirements.
  • Engaged with clients to identify and address their unique needs and preferences.
  • Supported 11 participants with mental and physical aid to enhance independence and quality of life.

MMT Care

Lead NDIS Support Worker
04.2021 - 08.2023

Job overview

  • Coordinated house budget, groceries, and menu for participants, attended appointments, and collaborated with mental health professionals to review behaviour support plans.
  • Counselled and trained underperforming employees to enhance care standards and maintain high-quality support within the house.
  • Performed administrative tasks to align rosters with client needs, monitored allocated hours and budget adherence, and coordinated incident reporting and management for support workers.
  • Acquired industry knowledge to improve support for participant needs.

McDonalds Braeside

Crew Member, Café Coordinator and Department Service Manager
09.2013 - 05.2019

Job overview

  • Demonstrated management capabilities in a fast-paced environment, achieving rapid promotions to higher management levels, reflecting commitment and strong people management skills.
  • Managed daily shifts, coordinated employee rosters, conducted inductions and training, resolved customer and employee complaints, interviewed candidates, and supported staff wellbeing.
  • Oversaw human resources functions including stock-taking, ordering supplies, and coordinating employee rosters and inductions.
  • Created a professional work environment by consistently upholding cleanliness and safety standards.

Education

Holmesglen
Moorabbin

Diploma of Community Services
07-2021

McDonalds
On The Job Training

Certificate in Shift Management Excellence
01-2016

McDonalds
On The Job Training

Certificate III in Retail
01-2016

Secondary College
Cheltenham, VIC

Year 7 - Year 11
01-2015

St Leonard’s College
Brighton East, VIC

Year 1 – Year 6
01-2010

Skills

  • Behavior support planning
  • Participant advocacy
  • Time management and scheduling
  • Crisis management techniques
  • Team collaboration
  • Independent work capability
  • Staff supervision and training
  • Communication skills
  • Problem-solving abilities
  • Adaptability and flexibility
  • De-escalation strategies
  • Empathy and patience
  • Care plan management

Certification

  • Working with childrens check
  • NDIS Workers Screening Check
  • First Aid & CPR
  • Immunisations and COVID-19 vaccination
  • Medication Management

Timeline

NDIS Support Worker

Kangaroo Care
02.2025 - 03.2026

House Manager and NDIS Support Worker

Koala Care
08.2024 - 02.2025

NDIS Support Worker and Concierge Support

La Vita Care
08.2023 - 02.2024

Lead NDIS Support Worker

MMT Care
04.2021 - 08.2023

Crew Member, Café Coordinator and Department Service Manager

McDonalds Braeside
09.2013 - 05.2019

Holmesglen

Diploma of Community Services

McDonalds

Certificate in Shift Management Excellence

McDonalds

Certificate III in Retail

Secondary College

Year 7 - Year 11

St Leonard’s College

Year 1 – Year 6

References

  • Catherine, Service Manager of Kangaroo Care, Please contact me for phone number due to privacy, Catherine@Kangaroocare.com.au
  • Christina Siddiqui, House Manager of MMT Care, Please contact me for phone number due to privacy, Christina.siddiqui@mmtcare.com.au
  • Jason Petrovic, Consultant and Partial owner of McDonald’s Braeside, Please contact me for phone number due to privacy, jason.petrovic@au.stores.mcd.com
Jason Joshua Withers