Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jason Smith

Ashmore ,QLD

Summary

I am currently completing my Diploma of Nursing at TAFE , QLD and am now a qualified Assistant Nurse. I have a genuine passion for providing exceptional customer service. I love working with the community and excelled at my first nursing placement during which I supported RN's in their duties and worked autonomously in completing vital sign and BGL assessments on clients as well as meeting their other care needs.

Overview

26
26
years of professional experience

Work History

Retail Worker

BWS
09.2017 - Current
  • Deliver exceptional customer facing with a friendly demeanour, resulting in increased repeat business.
  • Building rapport and trust with customers. Helping them locate products and suggesting suitable options.
  • Replenish sales floor stock and organise shelves for optimal appearance.
  • Use POS system to process sales, returns, online orders, and gift card activations. Balance cash register and safe.
  • Demonstrate strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Works closely with shift manager to solve problems and handle customer concerns.
  • Perform regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
  • Close store securely ,activate alarms.
  • Provide exceptional services and pleasant shopping experiences to retail customers.


Cook

Mr Brown's Cafe
01.2015 - 10.2017
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Full Time Student

New York Film Academy
01.2012 - 11.2014

Duty Manager

The Burns Club
01.1998 - 01.2012
  • Met and greeted patrons on entry to the Club and throughout the night.
  • Served beverages/food to patrons and operated bar areas.
  • Serviced Gaming Lounge and performed poker machine maintenance.
  • Balanced cash registers and safe.
  • Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Maintained a safe and secure environment for guests and employees through regular facility inspections and adherence to safety protocols.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Set alarms and locked up club.
  • Ensured compliance with all company policies, local regulations, and industry standards related to Club operations in the ACT.

Education

HLT54121 - Diploma in Nursing

TAFE QLD
Gold Coast, QLD
07.2025

HLTAID011 - Provide First Aid

TAFE QLD
Gold Coast, QLD
08.2023

HLTAID009 - Provide Cardiopulmonary Resusitation

TAFE QLD
Gold Coast, QLD
08.2023

CUF50107 - Diploma of Screen And Media

New York Film Academy
Gold Coast, QLD
11.2014

Year 12 -

Lake Tuggeranong College
Tuggeranong, ACT
12.1993

Skills

  • Building rapport and trust with people of all ages from all walks of life
  • Strong attention to safety procedures and standards
  • Patience and Empathy
  • Reliability and punctuality
  • Meticulous Record-Keeping
  • Quality Control Management
  • Patient Care
  • Time Management

References

Tegan Hoogerwerff (BWS Store Manager)

Phone: 

 0426256082 (Mobile) 

(07) 5591 4340 ( Southport Park Store) 

(07) 5564 9535 ( Ashmore Store) 

 

Varri Mackinnon (RN, Facilitator at McKenzie Aged Care) 

Phone: 0408803795 




Timeline

Retail Worker

BWS
09.2017 - Current

Cook

Mr Brown's Cafe
01.2015 - 10.2017

Full Time Student

New York Film Academy
01.2012 - 11.2014

Duty Manager

The Burns Club
01.1998 - 01.2012

HLT54121 - Diploma in Nursing

TAFE QLD

HLTAID011 - Provide First Aid

TAFE QLD

HLTAID009 - Provide Cardiopulmonary Resusitation

TAFE QLD

CUF50107 - Diploma of Screen And Media

New York Film Academy

Year 12 -

Lake Tuggeranong College

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