Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jason Smith

Aspley

Summary

I have successfully completed a Diploma of Nursing at TAFE Queensland in 2025, which included a Certificate III in Aged Care and Home and Community Care. I am deeply passionate about delivering holistic, person-centred care and take pride in providing exceptional customer service. My commitment to supporting individuals in maintaining independence within their own homes reflects my strong connection to community-based care. Throughout my nursing placements, I consistently demonstrated a high standard of clinical competence and professionalism. I was entrusted with managing my own patient load and care plans, where I provided a range of services including hygiene care, ADL’s support, medication administration, wound care, vital signs and BGL assessments. I also completed comprehensive patient documentation, participated in clinical handovers, and supported clients’ mental health and overall well-being.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Retail Worker

BWS Aspley
04.2025 - Current
  • Delivering an exceptional customer-facing experience with a friendly demeanor, resulting in increased repeat business.
  • Building rapport and trust with customers. Helping them locate products and suggesting suitable options.
  • Replenish sales floor stock and organise shelves for optimal appearance.
  • Use POS system to process sales, returns, online orders, and gift card activations. Balance cash register and safe.
  • Demonstrate strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Working closely with shift manager to solve problems and handle customer concerns.
  • Perform regular inventory counts, allowing for accurate record-keeping and better decision-making regarding stock ordering.
  • Close store securely, activate alarms.
  • Provide exceptional services and pleasant shopping experiences to retail customers.
  • (Relocated to Aspley, Brisbane from Gold Coast)

Retail Worker

BWS Southport Park
09.2017 - 04.2025

Cook

Mr Brown's Cafe
01.2014 - 09.2017
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Duty Manager

The Burns Club
01.1998 - 01.2012
  • Met and greeted patrons on entry to the Club and throughout the night.
  • Served beverages/food to patrons and operated bar areas.
  • Serviced Gaming Lounge and performed poker machine maintenance.
  • Balanced cash registers and safe.
  • Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Maintained a safe and secure environment for guests and employees through regular facility inspections and adherence to safety protocols.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Set alarms and locked up club.
  • Ensured compliance with all company policies, local regulations, and industry standards related to Club operations in the ACT.

Education

Diploma - Nursing

TAFE Queensland
Gold Coast, QLD
01.2025

Diploma - Screen and Media

New York Film Academy
Gold Coast, QLD
11.2014

Year 12 - undefined

Lake Tuggeranong College
Tuggeranong, ACT
12.1993

Skills

  • Building rapport and trust with people of all ages from all walks of life
  • Strong attention to safety procedures and standards
  • Patience and Empathy
  • Reliability and punctuality
  • Meticulous Record-Keeping
  • Quality Control Management
  • Patient Care
  • Time Management

Certification

  • HLTAID009, Provide Cardiopulmonary Resuscitation 07/05/2025 First Aid Pro Australia, Brisbane QLD
  • HLTAID011, Provide First Aid, HLTAID009, Provide Cardiopulmonary Resuscitation, 08/2023 TAFE QLD - Gold Coast, QLD

Timeline

Retail Worker

BWS Aspley
04.2025 - Current

Retail Worker

BWS Southport Park
09.2017 - 04.2025

Cook

Mr Brown's Cafe
01.2014 - 09.2017

Duty Manager

The Burns Club
01.1998 - 01.2012

Diploma - Screen and Media

New York Film Academy

Year 12 - undefined

Lake Tuggeranong College

Diploma - Nursing

TAFE Queensland
Jason Smith